NYU⠀Langone⠀Health is⠀a⠀world-class,⠀patient-centered,⠀integrated⠀academic⠀medical⠀center,⠀known for⠀its⠀excellence⠀in⠀clinical⠀care,⠀research,⠀and⠀education.⠀It⠀comprises⠀more than⠀200⠀locations⠀throughout⠀the New⠀York area,⠀including⠀five⠀inpatient⠀locations,⠀a⠀children's⠀hospital,⠀three⠀emergency⠀rooms and⠀a level 1⠀trauma⠀center.⠀Also part⠀of NYU⠀Langone⠀Health is⠀the Laura⠀and Isaac⠀Perlmutter⠀Cancer⠀Center, a⠀National⠀Cancer⠀Institute⠀designated⠀comprehensive⠀cancer⠀center,⠀and NYU⠀Grossman⠀School of⠀Medicine,⠀which⠀since 1841⠀has⠀trained⠀thousands⠀of⠀physicians⠀and⠀scientists⠀who have⠀helped to⠀shape the⠀course of⠀medical⠀history.⠀At NYU⠀Langone⠀Health,⠀equity,⠀diversity,⠀and⠀inclusion⠀are⠀fundamental⠀values. We⠀strive to⠀be a place⠀where our⠀exceptionally⠀talented⠀faculty,⠀staff, and⠀students⠀of all⠀identities⠀can⠀thrive. We⠀embrace⠀diversity,⠀inclusion,⠀and⠀individual⠀skills,⠀ideas, and⠀knowledge.⠀For more⠀information,⠀go to⠀nyulangone.org,⠀and⠀interact⠀with us on⠀LinkedIn,⠀Glassdoor,⠀Indeed,⠀Facebook,⠀Twitter,⠀YouTube⠀and⠀Instagram.
Position⠀Summary:
We⠀have an⠀exciting⠀opportunity⠀to join⠀our team⠀as a⠀Director-Accounts⠀Payable.
In⠀this role,⠀the⠀successful⠀candidate⠀is⠀responsible⠀for⠀assisting⠀in the⠀overall⠀planning,⠀organization,⠀direction⠀and⠀control of⠀both the⠀Accounts⠀Payable⠀and⠀Finance⠀Help Desk⠀departments.⠀The⠀Director⠀is⠀responsible⠀for the⠀day-to-day⠀operations,⠀strategic⠀direction⠀and new⠀business⠀development.⠀The⠀Director⠀will⠀oversee⠀the entire⠀life-cycle⠀of AP⠀transactions⠀from⠀invoice⠀receipt to⠀invoice⠀processing⠀and in⠀doing so,⠀will⠀liaise and⠀partner⠀with Data⠀Management,⠀MCIT and⠀Supply⠀Chain⠀Management⠀to⠀leverage⠀system⠀capabilities⠀and⠀improve⠀processes.⠀The⠀Director⠀will be⠀responsible⠀for⠀interacting⠀with the⠀Hospital⠀and School⠀administration⠀to⠀facilitate⠀disbursements,⠀resolve⠀vendor⠀issues and⠀monitor⠀the match⠀exception⠀process.
The⠀Director⠀will⠀ensure⠀end-user⠀satisfaction⠀by⠀supporting⠀the⠀evolving⠀needs the⠀NYU⠀Langone⠀Health⠀system.⠀She/he is⠀responsible⠀for the⠀management⠀of the⠀Finance⠀Help Desk⠀and will⠀ensure⠀that the⠀operational⠀integrity,⠀stability⠀and⠀efficiency⠀of the⠀technologies⠀and⠀services⠀of the⠀Help Desk⠀are⠀maintained⠀at the⠀highest⠀levels.⠀She/he is⠀expected⠀to⠀interact⠀closely⠀with the⠀Accounts⠀Payable,⠀Payroll⠀and Supply⠀Chain⠀departments⠀to⠀identify⠀areas of⠀opportunity⠀within the⠀Health⠀System and⠀offer⠀recommendations⠀on process⠀or⠀procedural⠀improvements.⠀In⠀addition,⠀she/he⠀will have⠀the⠀overall⠀responsibility⠀for Help⠀Desk-related⠀communications.
Job Responsibilities:
- Collaborates⠀with the⠀Senior⠀Director⠀Disbursements⠀to set the⠀vision for⠀the⠀organization⠀and⠀ensures⠀that the⠀overall⠀Accounts⠀Payable⠀and Help⠀Desk⠀functions⠀are⠀effectively⠀supporting⠀NYU⠀Langone⠀Health and⠀departmental⠀goals and⠀objectives.⠀Maintains⠀the⠀appropriate⠀confidentiality⠀of all⠀information.
- Essential Functions:
- Ensures⠀that⠀compliance⠀and⠀regulatory⠀requirements⠀are⠀adhered to⠀and up to⠀date.
- Oversees⠀the hiring⠀and⠀training⠀of all⠀staff of⠀the⠀Accounts⠀Payable⠀and⠀Finance⠀Help Desk⠀departments.⠀managers⠀and⠀staff.
- Responsible⠀for proper⠀communication⠀to all⠀customers.⠀Maintains⠀open⠀communication⠀with⠀employees,⠀other⠀departments⠀and⠀vendors.
- Develops⠀an⠀environment⠀focusing⠀on⠀controls⠀to ensure⠀the⠀integrity⠀of the AP⠀process⠀via⠀policies⠀and⠀procedures;⠀recovery⠀of⠀overpayments;⠀identification⠀of⠀ineffective⠀processes⠀and⠀ongoing⠀analysis⠀of vendor⠀payments.
- General Responsibilities:
- Provides⠀leadership⠀and⠀direction.⠀Communicates⠀clearly⠀and⠀concisely⠀with⠀employees⠀and⠀customers,⠀vendors⠀and⠀departments⠀in a⠀timely and⠀professional⠀manner.
- Fosters⠀a positive⠀work⠀environment⠀that⠀supports⠀staff⠀development,⠀employee⠀engagement⠀and⠀retention.⠀Focuses on⠀continued⠀staff⠀development⠀via⠀mentoring,⠀coaching⠀and⠀providing⠀training⠀opportunities.⠀Conducts⠀staff⠀performance⠀appraisals,⠀meetings⠀and⠀ongoing⠀initiatives⠀to support⠀employee⠀development⠀and⠀growth.⠀Provide⠀leadership⠀including⠀managing⠀goals and⠀expectations,⠀personnel⠀actions,⠀recruiting,⠀and⠀performance⠀management⠀to enable⠀a highly⠀motivated⠀team of⠀customer⠀service⠀representatives,⠀analysts⠀and⠀associates.
- Responsible⠀for⠀successful⠀outcome of⠀projects⠀and⠀deliverables;⠀Assesses⠀and⠀communicates⠀timelines,⠀assigns⠀and⠀delegates⠀work to⠀staff as⠀appropriate.⠀Efficiently⠀organizes⠀tasks and⠀assigns⠀appropriate⠀resources.⠀Manages⠀multiple⠀tasks and⠀projects.
- Demonstrates⠀initiative⠀to improve⠀customer⠀relations,⠀services⠀and⠀processes.
- Demonstrates⠀creative⠀thinking⠀for⠀developing⠀solutions.
- Respects⠀and⠀maintains⠀confidentiality⠀of all⠀information⠀within the⠀Hospitals⠀Center.
- Develops⠀a⠀partnership⠀between⠀Finance⠀and other⠀operational⠀departments⠀to improve⠀customer⠀relations⠀and⠀service.⠀Develops⠀and⠀maintains⠀working⠀relationships⠀with⠀internal⠀and⠀external⠀customers.
- Demonstrates⠀trustworthiness⠀and⠀integrity.⠀Facilitates⠀a team⠀atmosphere⠀within⠀Finance⠀and⠀respective⠀departments.⠀Provides⠀leadership⠀by⠀supporting⠀and⠀motivating⠀staff.⠀Interacts⠀with⠀administration,⠀peers,⠀general⠀staff, and⠀other⠀Hospitals⠀Center⠀personnel⠀in a⠀courteous⠀and⠀professional⠀manner.
- Redesigns⠀internal⠀processes⠀and uses⠀technology⠀to provide⠀quality⠀information⠀on a⠀timely⠀basis.⠀Acts as⠀liaison⠀and works⠀with other⠀department⠀heads in⠀various⠀functions⠀within the⠀company to⠀ensure the⠀AP⠀department⠀is meeting⠀internal⠀needs⠀efficiently⠀and⠀timely.⠀Interact⠀with all⠀levels of⠀management,⠀identify⠀areas of⠀opportunity⠀within the⠀Health⠀System and⠀offer⠀recommendations⠀on process⠀or⠀procedural⠀improvements.
- Ensures⠀quality⠀and⠀integrity⠀of data⠀collection⠀and⠀processing.⠀Evaluates⠀and⠀optimizes⠀system⠀processing⠀to ensure⠀best⠀practices⠀are⠀employed⠀while⠀ensuring⠀the⠀integrity⠀of⠀processing⠀and⠀reporting.
- Identifies⠀and⠀coordinates⠀implementation⠀strategy⠀for⠀incorporating⠀new⠀policies,⠀laws⠀and/or⠀regulations⠀into the⠀AP process⠀to ensure⠀compliance.
- Creates⠀a culture⠀emphasizing⠀teamwork⠀and⠀collaboration⠀as well as⠀adherence⠀to⠀controls⠀and⠀compliance.
- Maintain⠀membership⠀in⠀appropriate⠀professional⠀organization,⠀have or⠀work⠀toward⠀professional⠀AP⠀designation⠀and stay⠀knowledgeable⠀about⠀Accounts⠀Payable⠀administration,⠀regulations,⠀rules,⠀processes⠀and best⠀practices.
- Create⠀and⠀maintain⠀data⠀analytics⠀for⠀Accounts⠀Payable⠀and⠀Salesforce⠀data⠀analytics⠀for⠀reporting⠀to finance⠀leadership.
- Augment⠀and⠀enhance⠀the⠀service⠀management⠀strategy⠀and map it⠀to⠀measurable⠀business⠀value.
- Develop⠀strong⠀relationships⠀with our⠀business⠀colleagues⠀throughout⠀NYU to⠀understand⠀their⠀business⠀needs⠀while⠀building⠀processes⠀to deliver⠀those⠀needs.
- Support⠀and⠀continue⠀to develop⠀People⠀Soft,⠀Salesforce⠀and other⠀technology⠀used in AP⠀and the⠀FHD⠀leveraging⠀training,⠀education,⠀enhancements⠀and new⠀implementations.
- Ensure⠀the⠀development⠀of⠀operational⠀procedures,⠀training⠀guides and⠀documentation⠀is⠀consistent⠀and⠀relevant.
- Works⠀in⠀conjunction⠀with MCIT⠀and Change⠀Management⠀to⠀communicate⠀production⠀outages⠀planned or⠀otherwise⠀as well as⠀upcoming⠀projects⠀and status⠀updates.
- Managing⠀Service⠀Level’s⠀and⠀provide⠀feedback⠀to⠀Salesforce⠀to ensure⠀accountability.
- Promote⠀best⠀practices⠀ensuring⠀change⠀control⠀and change⠀management⠀is adhered⠀to and⠀transfer⠀technical⠀knowledge⠀to⠀appropriate⠀department⠀members.
- Interact⠀with⠀operations⠀and peer⠀groups for⠀problem⠀coordination,⠀escalation,⠀resolution⠀and⠀reporting.
- Develop⠀detailed⠀project⠀plans and⠀track⠀progress⠀against⠀those⠀plans, as⠀needed.
- Interface⠀with⠀internal,⠀customer⠀and⠀third-party⠀teams for⠀configuration,⠀integration⠀and⠀deployment⠀activities⠀and⠀projects⠀in⠀Accounts⠀Payable⠀and⠀Payroll as⠀needed.
Minimum Qualifications:
To qualify⠀you must⠀have a⠀Bachelors⠀degree,⠀ideally in⠀finance,⠀healthcare⠀or a⠀related⠀field.
7+⠀years⠀experience⠀in⠀leadership⠀role,⠀preferably⠀in a⠀healthcare⠀finance⠀setting
Excellent⠀leader⠀responsible⠀for⠀hiring,⠀mentoring⠀and⠀retaining⠀talented⠀Professionals.
Qualified⠀candidates⠀must be⠀able to⠀effectively⠀communicate⠀with all⠀levels of⠀the⠀organization.
NYU⠀Langone⠀Health⠀provides⠀its staff⠀with far⠀more than⠀just a⠀place to⠀work.⠀Rather, we⠀are an⠀institution⠀you can be⠀proud of,⠀an⠀institution⠀where⠀you'll⠀feel good⠀about⠀devoting⠀your time⠀and your⠀talents.