Tech Project Management Paratransit

This⠀position⠀is⠀responsible⠀for⠀assisting⠀the⠀Technology⠀Project⠀Management⠀Officer in⠀all⠀Paratransit⠀Intelligent⠀Transportation⠀Systems.⠀The⠀incumbent⠀will⠀handle any⠀Automatic⠀Vehicle⠀Location⠀Monitoring⠀(AVLM)⠀facility⠀issues at⠀all⠀carrier⠀locations⠀and serve⠀as the⠀liaison⠀between⠀AVLM⠀contractor⠀and⠀Access-A-Ride⠀(AAR)⠀carriers.⠀Monitor⠀ServiceMax⠀system⠀which⠀tracks⠀vehicle⠀maintenance⠀for the⠀AVLM.⠀Assist⠀vendor⠀with⠀equipment⠀configuration,⠀testing⠀and⠀installation.⠀Recommend⠀and direct⠀any⠀enhancements⠀to systems⠀and advise⠀on new⠀vehicle⠀prototype.⠀Maintain⠀constant⠀changes of⠀AAR⠀vehicles⠀in⠀software.⠀Update⠀vehicle⠀inventory⠀with AVLM⠀vehicle⠀installations⠀and⠀retirements.⠀Monitor⠀Verizon⠀wireless⠀systems⠀network.⠀Be on call⠀24/7 to⠀coordinate⠀all system⠀issues⠀such as⠀AVLM,⠀Interactive⠀Voice⠀Response⠀(IVR),⠀Adept⠀Scheduling,⠀Customer⠀Information⠀Systems,⠀etc.⠀Handle⠀software,⠀hardware,⠀local⠀network⠀and⠀telecommunications⠀issues⠀between⠀Paratransit,⠀MTA IT and⠀service⠀providers.⠀Assist⠀desktop⠀users⠀having⠀AVLM⠀issues in⠀the⠀Command⠀Center,⠀carrier⠀locations⠀and other⠀Paratransit⠀groups.⠀Maintain⠀AVLM⠀supervisory⠀logon IDs⠀and⠀provide⠀CAD/AVL⠀accounts⠀to⠀Flashback⠀and⠀Broadcast⠀features.⠀Assist⠀with⠀version⠀updates/fixes⠀to MDT and⠀CAD/AVLM⠀software.⠀Conduct⠀testing⠀with⠀Bus-in-a-Box⠀(BIAB). Be⠀accountable⠀for AVLM⠀equipment⠀stored at⠀carrier⠀providers.⠀Conduct⠀presentations⠀and⠀prepare⠀reports to⠀update⠀Senior⠀Management⠀on the⠀status of⠀projects⠀and meet⠀with⠀outside⠀agencies⠀to obtain⠀data,⠀coordinate⠀studies⠀and⠀prepare⠀reports.⠀Represent⠀Paratransit⠀on⠀technology⠀for⠀operating/capital⠀meetings⠀and ensure⠀that⠀Paratransit’s⠀data and⠀voice⠀communication⠀requirements⠀are met.

Education and Experience

• A⠀Baccalaureate⠀degree⠀from an⠀accredited⠀college in⠀Engineering,⠀Computer⠀Science or⠀a⠀satisfactory⠀equivalent⠀and eight⠀(8) years⠀of⠀full-time,⠀paid,⠀related⠀experience,⠀with at⠀least five⠀(5) years⠀in a⠀managerial/supervisory/administrative⠀capacity;⠀or
• A⠀satisfactory⠀equivalent⠀of the⠀combined⠀education/experience⠀requirements.

Desired Skills:

• In-depth⠀knowledge⠀of⠀engineering⠀principals
• In-depth⠀knowledge⠀of project⠀management,⠀radio and⠀data⠀communication⠀systems
• In-depth⠀knowledge⠀of⠀intelligent⠀transportation⠀systems
• In-depth⠀knowledge⠀of⠀procurement⠀procedures⠀and⠀guidelines
• Excellent⠀verbal and⠀written⠀communication⠀skills