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Digital Technology Product Manager

Posted Date 24 Apr 2024



Experience Icon Experience 5 Years Salary Salary 78100USD - 147000USD
Job Type Icon Job Type Full Time Company Company Ralph Lauren
Job Category Icon Job Category Management Qualification Icon Qualification BS Management
Gender IconGender Both Date Last Date 23 Jul
Vacancies IconVacancies 1 Remote IconRemote No
Location Location(s) New York , United States

Description Job Description


Ralph⠀Lauren⠀Corporation⠀(NYSE:RL)⠀is a⠀global⠀leader in⠀the⠀design,⠀marketing⠀and⠀distribution⠀of premium⠀lifestyle⠀products⠀in five⠀categories:⠀apparel,⠀accessories,⠀home,⠀fragrances,⠀and⠀hospitality.⠀For more⠀than 50⠀years,⠀Ralph⠀Lauren's⠀reputation⠀and⠀distinctive⠀image have⠀been⠀consistently⠀developed⠀across an⠀expanding⠀number of⠀products,⠀brands and⠀international⠀markets.⠀The⠀Company's⠀brand⠀names,⠀which⠀include⠀Ralph⠀Lauren,⠀Ralph⠀Lauren⠀Collection,⠀Ralph⠀Lauren⠀Purple⠀Label,⠀Polo Ralph⠀Lauren,⠀Double RL,⠀Lauren⠀Ralph⠀Lauren,⠀Polo Ralph⠀Lauren⠀Children,⠀Chaps,⠀among⠀others,⠀constitute⠀one of the⠀world's⠀most⠀widely⠀recognized⠀families⠀of⠀consumer⠀brands.

At⠀Ralph⠀Lauren, we⠀unite and⠀inspire⠀the⠀communities⠀within our⠀company as⠀well as⠀those in⠀which we⠀serve by⠀amplifying⠀voices and⠀perspectives⠀to create⠀a culture⠀of⠀belonging,⠀ensuring⠀inclusion,⠀and⠀fairness⠀for all.⠀We foster⠀a culture⠀of⠀inclusion⠀through:⠀Talent,⠀Education⠀&⠀Communication,⠀Employee⠀Groups and⠀Celebration.
Position⠀Overview

Ralph⠀Lauren is⠀seeking an⠀analytical,⠀organized,⠀and⠀collaborative⠀Product⠀Manager to⠀join our⠀Platform⠀team. This⠀role will⠀be⠀responsible⠀for the⠀product⠀strategy,⠀roadmap,⠀and⠀performance⠀of key⠀digital⠀products⠀and⠀capabilities⠀for Ralph⠀Lauren’s⠀global⠀digital⠀business⠀and will⠀bring⠀together⠀business,⠀technology,⠀and user⠀experience⠀partners⠀in order⠀to devise,⠀define,⠀and⠀deliver⠀products⠀that drive⠀business⠀and⠀customer⠀objectives.⠀A deep⠀experience⠀e-commerce⠀and⠀digital⠀consumer⠀experiences⠀across⠀devices⠀and⠀platforms⠀is⠀required,⠀preferably⠀in⠀shopping⠀experience⠀focusing⠀on add to⠀cart and⠀reduce⠀cart⠀abandonment⠀rate, and⠀finally⠀improving⠀conversion,⠀with the⠀ideal⠀candidate⠀being⠀curious,⠀innovative,⠀and⠀excited to⠀use data⠀to drive⠀decisions.

Essential Duties & Responsibilities

  • Lead⠀and/or⠀work with⠀multiple⠀stakeholders,⠀cross-⠀regional⠀and within⠀a⠀cross-functional,⠀highly⠀dynamic,⠀and⠀multi-disciplinary⠀team to⠀develop⠀new⠀digital⠀products⠀and⠀functionality⠀from⠀discovery,⠀requirements⠀definition,⠀UX design,⠀build, and⠀testing⠀through to⠀launch and⠀iteration.
  • Provide⠀product⠀vision and⠀direction⠀for key⠀product⠀capabilities,⠀working⠀closely⠀with⠀partners⠀to⠀understand⠀business⠀and⠀customer⠀needs in⠀order to⠀deliver⠀revenue⠀generating,⠀best-in-class⠀user⠀experiences.
  • Manage⠀a robust⠀backlog of⠀ideas and⠀the⠀product⠀roadmap⠀with the⠀PMO and⠀various⠀business⠀and⠀marketing⠀teams⠀globally,⠀prioritizing⠀and⠀assigning⠀features⠀to⠀specific⠀releases⠀to meet⠀key⠀objectives.
  • Translate⠀roadmap⠀into⠀detailed⠀requirements⠀that⠀provide⠀clarity to⠀complex⠀problems⠀and work⠀with user⠀experience/design,⠀technical⠀architecture,⠀engineering⠀and QA to⠀execute⠀and⠀deliver⠀high-quality⠀products.
  • Monitor⠀key⠀performance⠀indicators⠀and⠀customer⠀satisfaction⠀to analyze⠀product⠀performance⠀and⠀measure⠀success⠀against⠀goals, in⠀turn⠀identifying⠀opportunities⠀for⠀improvement⠀and⠀growth.
  • Collaborate⠀closely⠀with⠀stakeholders,⠀developing⠀and⠀nurturing⠀relationships⠀in support⠀of⠀multiple⠀lines of⠀business.
  • Communicate⠀within the⠀cross-functional⠀team and⠀on behalf⠀of the⠀team to⠀stakeholders⠀and⠀executives,⠀ensuring⠀alignment⠀on goals⠀and⠀tactics.
  • Develop⠀comprehensive⠀knowledge⠀of Ralph⠀Lauren’s⠀customer⠀and⠀business⠀as well as⠀maintain⠀an⠀awareness⠀of⠀competitive⠀products⠀and⠀industry⠀trends to⠀continually⠀inform⠀product⠀direction.

Experience, Skills & Knowledge

  • Experience⠀and proven⠀success in⠀translating⠀business⠀strategy⠀and⠀analysis⠀into⠀successful⠀digital⠀consumer⠀products
  • Ecommerce⠀and global⠀product⠀management⠀experience⠀preferred,⠀with⠀minimum 3⠀years of⠀relevant⠀experience⠀and 5-8⠀years of⠀product⠀management⠀experience.
  • Strong⠀data⠀driven,⠀quantitative⠀and⠀qualitative,⠀decision-making⠀product⠀leader,⠀analyzing⠀customer⠀impact⠀first
  • Strong⠀project⠀management⠀skills⠀managing⠀multiple⠀large⠀projects⠀with agile⠀product⠀management⠀experience⠀desirable
  • Excellent⠀communication/writing⠀skills and⠀effective⠀at⠀communicating⠀with and⠀presenting⠀to⠀business⠀partners
  • Comfortable⠀in a⠀highly⠀matrixed,⠀iterative⠀development⠀environment⠀and good⠀at⠀balancing⠀collaboration⠀and⠀advocacy
  • High⠀level of⠀intellectual⠀curiosity⠀with⠀knowledge⠀of⠀competitive⠀products⠀and⠀industry⠀trends.
  • Familiarity⠀with⠀salesforce⠀cloud⠀platform⠀for⠀e-commerce⠀is a nice⠀to⠀have.
  • Experience⠀in⠀shopping -⠀PDP, Cart,⠀Checkout,⠀global⠀payment⠀method⠀will be a⠀bonus⠀point.

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