Digital Operations Assistant

Posted Date 16 Mar 2024



Experience Icon Experience 2 Years Salary Salary 24USD - 42USD
Job Type Icon Job Type Full Time Company Company Ralph Lauren
Job Category Icon Job Category Assistant Qualification Icon Qualification BS IT
Gender IconGender Both Date Last Date 14 Jun
Vacancies IconVacancies 1 Remote IconRemote No
Location Location(s) New York , United States

Description Job Description


Ralph⠀Lauren⠀Corporation⠀(NYSE:RL)⠀is a⠀global⠀leader in⠀the⠀design,⠀marketing⠀and⠀distribution⠀of premium⠀lifestyle⠀products⠀in five⠀categories:⠀apparel,⠀accessories,⠀home,⠀fragrances,⠀and⠀hospitality.⠀For more⠀than 50⠀years,⠀Ralph⠀Lauren's⠀reputation⠀and⠀distinctive⠀image have⠀been⠀consistently⠀developed⠀across an⠀expanding⠀number of⠀products,⠀brands and⠀international⠀markets.⠀The⠀Company's⠀brand⠀names,⠀which⠀include⠀Ralph⠀Lauren,⠀Ralph⠀Lauren⠀Collection,⠀Ralph⠀Lauren⠀Purple⠀Label,⠀Polo Ralph⠀Lauren,⠀Double RL,⠀Lauren⠀Ralph⠀Lauren,⠀Polo Ralph⠀Lauren⠀Children,⠀Chaps,⠀among⠀others,⠀constitute⠀one of the⠀world's⠀most⠀widely⠀recognized⠀families⠀of⠀consumer⠀brands.

At⠀Ralph⠀Lauren, we⠀unite and⠀inspire⠀the⠀communities⠀within our⠀company as⠀well as⠀those in⠀which we⠀serve by⠀amplifying⠀voices and⠀perspectives⠀to create⠀a culture⠀of⠀belonging,⠀ensuring⠀inclusion,⠀and⠀fairness⠀for all.⠀We foster⠀a culture⠀of⠀inclusion⠀through:⠀Talent,⠀Education⠀&⠀Communication,⠀Employee⠀Groups and⠀Celebration.
Position⠀Overview

Ralph⠀Lauren is⠀seeking an⠀adaptable⠀self-starter⠀to fill⠀the role⠀of Digital⠀Operations⠀Assistant⠀at the⠀Ralph⠀Lauren⠀photo⠀studio.⠀The DO⠀Assistant⠀will⠀oversee⠀sample⠀procurement⠀at the⠀Ralph⠀Lauren⠀photo⠀studio and⠀ensure⠀timely⠀delivery⠀of images⠀to all⠀Ralph⠀Lauren⠀sites and⠀wholesale⠀partners.⠀In this⠀role, the⠀qualified⠀candidate⠀will be⠀responsible⠀for⠀pulling⠀salesman⠀samples⠀from the⠀Ralph⠀Lauren⠀showroom⠀and⠀ordering⠀top-of-production⠀samples⠀for their⠀respective⠀brand/division.⠀This⠀position⠀will work⠀directly⠀with the⠀on-site⠀teams to⠀coordinate⠀on model⠀and still⠀life⠀item-level⠀product⠀shooting.⠀Constant⠀communication⠀with the⠀buying⠀teams,⠀licensee,⠀merchandising⠀operations,⠀and⠀production⠀& sourcing⠀teams are⠀vital to⠀the⠀success of⠀this role.⠀Superior⠀organizational⠀and⠀problem-solving⠀abilities⠀are a⠀must,⠀along with⠀the⠀ability to⠀manage⠀competing⠀cross-functional⠀priorities⠀across⠀global⠀business⠀groups.

Essential Duties & Responsibilities

  • Procure⠀and manage⠀photoshoot⠀samples⠀for both⠀on-model⠀and⠀still-life⠀shoots
  • Partner⠀with the⠀Digital⠀Wholesale⠀E-Commerce⠀Site team⠀to⠀determine⠀seasonal⠀buys and⠀to ensure⠀delivery⠀of⠀wholesale⠀assets⠀meets the⠀deadlines
  • Chase⠀outstanding⠀samples⠀through⠀constant⠀communication⠀with⠀Production⠀and⠀third-party⠀vendors
  • Create⠀and build⠀out a⠀timeline⠀to track⠀all phases⠀of the⠀lifecycle⠀in order⠀to meet⠀the⠀deadline
  • Utilize⠀internal⠀product⠀information⠀management⠀software⠀to manage⠀multi-brand⠀sample⠀receipts⠀for all⠀seasonal⠀deliveries
  • Monitor⠀master⠀data tool⠀in⠀conjunction⠀with PIM⠀system to⠀track⠀digital⠀asset⠀status
  • Maintain⠀accurate⠀data in⠀PIM system⠀for sample⠀status and⠀reporting
  • Maintain⠀product⠀status⠀reports by⠀providing⠀weekly⠀updates on⠀digital⠀assets
  • Participate⠀in⠀showroom⠀breakdowns⠀and sample⠀pulls
  • Check⠀in, tag,⠀and⠀organize⠀samples
  • Partner⠀with Merch⠀Ops & Copy⠀team to⠀ensure⠀timely⠀publishing⠀of product⠀to⠀site
  • Build⠀and⠀maintain⠀relationships⠀with⠀cross-functional⠀teams,⠀including⠀Merchandising,⠀Buying,⠀and all⠀internal⠀studio⠀teams⠀(Production,⠀Retouching,⠀Studio⠀Tech,⠀Photography⠀&⠀Styling)
  • Field⠀callouts⠀from⠀RLE-NA,⠀RLE-EU,⠀RLE-APAC,⠀and⠀contact⠀centers⠀regarding⠀incorrect⠀images on⠀site
  • Ensure⠀all⠀imagery on⠀site is⠀accurate⠀for your⠀brand by⠀performing⠀weekly⠀site⠀product⠀audits
  • Gather⠀samples⠀for⠀feature⠀shoots
  • Manage⠀Shared⠀reports⠀with⠀international⠀studios to⠀ensure⠀that⠀global⠀partners⠀assets are⠀captured⠀in a⠀timely⠀manner
  • Coordinate⠀shoot⠀planning⠀with⠀studio⠀production⠀team
  • Coordinate⠀shooting⠀priorities⠀with⠀Supervisor⠀for 3rd⠀party⠀studios
  • Help⠀to⠀facilitate⠀the⠀shipping⠀and⠀receiving⠀of samples⠀between⠀LIC and⠀international⠀3rd party⠀studios by⠀creating⠀commercial⠀invoices
  • Attend⠀offsite⠀photoshoots⠀to⠀coordinate⠀sample⠀management
  • Assist⠀Manager of⠀Digital⠀Operations⠀and lead⠀of Digital⠀Operations⠀on ad-hoc⠀projects⠀as needed

Experience, Skills & Knowledge

  • Knowledge⠀and⠀education⠀of sample⠀coordination⠀and⠀operations
  • Ability⠀to build⠀and foster⠀effective⠀working⠀relationships⠀with a⠀wide range⠀of⠀personalities
  • Excellent⠀written⠀and verbal⠀communication⠀skills
  • Strong⠀organizational⠀skills and⠀the⠀ability to⠀balance⠀multiple⠀deadlines⠀and⠀priorities
  • Innovative⠀problem-solving⠀abilities
  • Must⠀be⠀proficient⠀in⠀Microsoft⠀Excel
  • Able⠀to lift⠀and move⠀up to 25⠀lbs.
  • Adaptability⠀with⠀navigating⠀multiple⠀software⠀systems
  • Experience⠀working in⠀a⠀high-volume⠀photo⠀studio is⠀a plus

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