Data Entry Operator

 Pasco County Board of County Commissioners (BOCC) is seeking a detail-oriented Data Entry Operator to join our team. The ideal candidate will be responsible for extensive payment processing, preparation of daily deposits, and handling various payment-related functions. This role requires meticulous attention to detail and the ability to maintain accurate records.

Key Responsibilities:

• Mail Sorting: Sort incoming mail, separating utility payments, solid waste, bank checks, returned mail, and miscellaneous items.
• Mail Processing: Open any unopened mail using a mail opener machine.
• Payment Processing: Prepare and process payments through Aperta and manually post payments as needed. Remit all payments and prepare daily bank deposits.
• Report Balancing: Balance daily reports and research any discrepancies. Prepare and provide daily spreadsheets to the Finance department.
• EFT Requests: Process Electronic Funds Transfer (EFT) requests by entering valid information into CIS.
• Returned Check Processing: Handle returned check payments from Finance and add associated fees to the customer’s account.
• File Management: Pull in files (Checkfree, Metavante, Online Resources, and EFT) for payments to be uploaded into CIS.
• Additional Duties: Perform related work as needed.

Knowledge, Skills, and Abilities:

• Knowledge of standard office methods and procedures.
• Familiarity with County departments, operations, and regulations.
• Ability to understand, interpret, and analyze data.
• Proficient in maintaining accurate and legible records/files, preparing reports, and correspondence.
• Strong communication skills (verbal, written, and online) with the ability to interact effectively with the public.
• Ability to make decisions and work independently without close supervision.
• Proficient in operating personal computers and other office equipment.
• Ability to follow complex oral and written instructions.
• Capable of assigning work and directing data staff activities, as needed.

Minimum Requirements:

• Physical Skills: Ability to communicate effectively using verbal, written, and visual communication. Ability to read small printed words and numbers rapidly and accurately.
• Education and Experience: Graduation from high school or possession of an acceptable equivalency diploma. One (1) year of paid personal computer experience.
• Licenses/Certifications: Must possess a valid Florida driver's license.

Additional Information:

• ADA Compliance: Qualified employees or applicants with disabilities may receive reasonable accommodations to perform essential job functions in accordance with the Americans with Disabilities Act.
• Drug-Free Workplace: Pasco County BOCC is a drug-free workplace compliant with Federal and Florida law.
• Emergency Response: All employees are required to work before, during, or after an emergency, with possible reassignment to different duties and locations.
• Veterans' Preference: Veterans' preference will be given to eligible applicants as per Section 295.07, F.S., Chapter SSA-7.

Benefits:

• Participation in the Florida Retirement System (FRS) retirement plan.
• Paid Time Off (PTO) and paid holidays.
• Group insurance options.
• Tuition reimbursement program.
• Deferred compensation plan.
• Medical leave pool and annual medical leave buy-back.
• Eligible mid-management/professional grade and management personnel may receive 40 hours of administrative leave per calendar year.