Senior Field Service Management Data Assistant

This position requires close collaboration with project teams, sponsors, and IT staff to ensure high-quality data management. You will be responsible for ensuring all patient data is properly captured, analyzed, and entered into case report forms (paper and electronic), and will serve as the main contact for resolving data queries. The role involves both strategic and administrative tasks, as well as mentoring entry-level staff.

Strategic Planning & Data Management

• Collaborate with project and IT teams to define, review, and analyze data.
• Ensure data is accurate and complete for subsequent analysis and reporting.
• Support the creation of data management solutions, variable definitions, and data integration strategies.
• Provide consultation on data management and methodological issues related to clinical trials.
• Abstract patient data from medical records for entry into case report forms (CRFs).

Data Query & Report Management

• Respond to sponsor and CRO data concerns, ensuring timely resolution of data queries.
• Write data queries, prepare reports, and create necessary analysis for clinical trials.
• Run and distribute standard scheduled reports, ensuring accuracy and timely delivery.
• Assist with sponsor audits and ensure follow-up actions are completed.

Administrative Support & Collaboration

• Provide administrative support for the clinical trials team.
• Maintain updates and summaries regarding statistics for internal and external teams.
• Collaborate with study coordinators, principal investigators (PIs), and other staff to ensure compliance with protocols.
• Assist with internal audit requests and give feedback on CTO data entry policies.

Mentorship & Training

• Mentor and train entry-level data assistants.
• Facilitate access to EMR systems for monitors and other study personnel.

Other Duties as Assigned

• Perform miscellaneous tasks as required to support clinical trial operations.

Minimum Qualifications

• High school diploma or equivalent.
• 4 years of data entry or similar experience, preferably in a health-related field.

Skills and Competencies

• Ability to understand complex pathology data, cancer treatment regimens, and their toxicities.
• Strong communication skills, both written and verbal.
• Proficiency with medical terminology.
• Critical thinking and problem-solving abilities.
• Ability to work independently and in teams.

Preferred Qualifications

• Bachelor’s degree in health sciences, social sciences, or a related field.
• Experience in cancer clinical trials or research data management.
• Knowledge of cancer-related databases and familiarity with clinical trial data capture systems.
• At least 1-2 years of experience in customer service or clinical research.
• Prior experience with clinical trial data management.

Preferred Competencies

• Assertiveness and the ability to manage multiple tasks.
• Strong computer proficiency, including database systems.
• Experience with compliance and quality assurance processes in clinical trials.
• Ability to mentor and support colleagues in data management practices