At⠀Hackensack⠀Meridian⠀Health we⠀help our⠀patients⠀live⠀better,⠀healthier⠀lives —⠀and we⠀help one⠀another to⠀succeed.⠀With a⠀culture⠀rooted in⠀connection⠀and⠀collaboration,⠀our⠀employees⠀are team⠀members.⠀Here,⠀competitive⠀benefits⠀are just⠀the⠀beginning.⠀It’s⠀also about⠀how we⠀support⠀one⠀another⠀and how we⠀show up⠀for our⠀community.
Together,⠀we keep⠀getting⠀better -⠀advancing⠀our⠀mission to⠀transform⠀healthcare⠀and serve⠀as a⠀leader of⠀positive⠀change.
The⠀Courier⠀Services⠀Coordinator⠀is⠀responsible⠀for the⠀helping⠀with daily⠀managerial⠀tasks of⠀the Mail &⠀Courier⠀operations⠀and staff⠀for the⠀network.⠀Also⠀assists⠀with⠀coordination⠀of various⠀responsibilities⠀of the⠀Mail &⠀Courier⠀operations⠀team.
Responsibilities:
A day in the life of a Courier Services Coordinator with Hackensack Meridian Health includes:
- Assists⠀with the⠀daily⠀coordination⠀of the⠀mail &⠀courier⠀operations⠀and⠀staff.
- Assists⠀in⠀development⠀of team⠀members.⠀Creates⠀and⠀sustains⠀an⠀environment⠀that⠀fosters⠀team⠀member⠀engagement.⠀Establishes⠀clear⠀objectives⠀tied to⠀department⠀and/or⠀organizational⠀strategic⠀goals.
- Ensures⠀all⠀interoffice⠀mail,⠀laboratory⠀specimens⠀and x-rays⠀are⠀correctly⠀handled⠀and hand⠀delivered⠀to the⠀appropriate⠀location,⠀ensures⠀all routes⠀are⠀assigned⠀on a daily⠀basis.⠀Maintains⠀Fleet of⠀vehicles⠀and Gas⠀cards, and⠀other⠀equipment⠀to perform⠀courier⠀functions.
- Supports⠀and⠀contributes⠀to⠀continuous⠀quality⠀improvement⠀regarding⠀mail and⠀courier⠀services.⠀Ensures⠀the pickup⠀and⠀delivery⠀of medical⠀specimens.
- Helps⠀with⠀training⠀for all⠀drivers to⠀manage⠀Blood,⠀formaldehyde⠀and⠀Hazardous⠀materials
- Oversees⠀the⠀delivery⠀of⠀materials⠀to⠀required⠀destinations.
- Coordinates⠀standard⠀courier⠀runs with⠀special⠀requests⠀to ensure⠀all⠀deliveries⠀are⠀handled in⠀a timely⠀manner.
- Reviews⠀cell phone⠀usage for⠀drivers.
- Reviews⠀the mail⠀processing⠀and⠀services⠀for⠀courier⠀runs.
- Monitors⠀mailroom⠀postage⠀requests⠀and⠀ensures⠀postage is⠀submitted⠀to allow⠀timely⠀mailings⠀to be⠀uninterrupted⠀in⠀delivery.
- Assists⠀with⠀weekly⠀scheduling⠀to ensure⠀the⠀staffing⠀of all⠀courier⠀services⠀are⠀maintained.⠀Ensure all⠀attendance,⠀PTO, ESL,⠀PTU are⠀accurately⠀reflected⠀in⠀Showtime.⠀Maintains⠀work⠀schedules⠀to ensure⠀adequate⠀staff is⠀available⠀to meet⠀expected⠀services.
- Assures⠀equipment⠀is⠀maintained⠀and⠀serviced⠀properly
- Transports⠀equipment,⠀mail and⠀supplies,⠀Specimens,⠀medical⠀and office⠀supplies,⠀office⠀equipment⠀are⠀transported⠀efficiently⠀and as⠀requested.
- Delivers⠀medications,⠀specimens,⠀medical⠀supplies,⠀mail and⠀blood when⠀required.⠀Performed⠀as⠀requested.
- Picks⠀up and⠀delivers⠀from⠀Distribution⠀/⠀Materials⠀to⠀departments⠀throughout⠀the HMH⠀facilities.
- Transportation⠀of all⠀collected⠀specimens⠀to the⠀appropriate⠀labs.
- Other⠀duties⠀and/or⠀projects⠀as⠀assigned.
- Lifts⠀a minimum⠀of 100⠀lbs.,⠀pushes and⠀pulls a⠀minimum of⠀200 lbs.⠀and stands⠀a minimum⠀of 7 hours⠀a⠀day.
- Adheres⠀to HMH⠀Organizational⠀competencies⠀and⠀standards⠀of⠀behavior.
Qualifications:
Education, Knowledge, Skills and Abilities Required:
- High⠀School⠀diploma,⠀general⠀equivalency⠀diploma⠀(GED),⠀and/or GED⠀equivalent⠀programs
- Strong⠀customer⠀service⠀skills
- Excellent⠀written⠀and verbal⠀communication⠀skills.
- Ability⠀to⠀multitask⠀operational⠀priorities.
- Proficient⠀computer⠀skills⠀including⠀but not⠀limited to⠀Microsoft⠀Office and⠀Google⠀Suite⠀platforms.