Contract Specialist

This⠀position⠀is⠀responsible⠀for the⠀full⠀life-cycle⠀contract⠀maintenance⠀processes⠀associated⠀with the⠀administration⠀of⠀franchise⠀agreements,⠀amendments,⠀and⠀renewals⠀within an⠀assigned⠀business⠀group in⠀the⠀Anywhere⠀Brands.⠀This⠀position⠀will also⠀lead the⠀efforts in⠀supporting⠀the⠀processes,⠀procedures⠀and⠀accountability⠀standards⠀associated⠀with the⠀preparation,⠀execution,⠀and⠀ongoing⠀maintenance⠀of⠀franchise⠀agreements⠀and⠀amendments.⠀The⠀successful⠀candidate⠀will be a⠀sharp,⠀energetic,⠀organized,⠀and⠀focused⠀individual⠀who is⠀motivated⠀to get⠀results⠀– one⠀who⠀possesses⠀the⠀highest⠀levels of⠀integrity⠀at all⠀times.

Specific Responsibilities:

The key objectives and challenges of this position will include, but are not limited to:

• Responsible⠀for⠀drafting⠀and⠀maintaining⠀contract⠀administration⠀documentation⠀and all⠀documents⠀throughout⠀the⠀life-cycle⠀of the⠀franchise⠀relationship⠀including⠀the⠀assessment⠀of a⠀potential⠀candidate,⠀drafting⠀and⠀compiling⠀terms and⠀conditions,⠀and⠀routine⠀change⠀management⠀activities⠀such as⠀amendments,⠀consolidations,⠀and⠀renewal⠀agreements.⠀The⠀contract⠀specialist⠀must⠀possess⠀the⠀ability to⠀work with⠀customers⠀(franchisees,⠀brand⠀representatives,⠀franchise⠀sales),⠀finance,⠀and the⠀legal⠀department⠀to⠀effectively⠀negotiate⠀and⠀memorialize⠀complex⠀deal⠀terms.
• Responsible⠀for⠀accurately⠀preparing,⠀analyzing,⠀distributing,⠀and⠀updating⠀Franchise⠀Review⠀Committee⠀documentation⠀mapping,⠀reports,⠀agenda,⠀minutes,⠀correspondence⠀letters⠀and⠀ancillary⠀materials.
• Responsible⠀for⠀upholding⠀compliance⠀by⠀identifying,⠀researching,⠀and⠀analyzing⠀data⠀related to⠀potential⠀violations⠀of⠀brand’s⠀policies⠀and⠀procedures⠀and abuse⠀of⠀company’s⠀intellectual⠀property.
• Key⠀participant⠀in⠀renewals⠀working⠀with brand⠀representatives⠀to⠀establish⠀renewal⠀strategies⠀using⠀assembled⠀account⠀information.
• Upholds⠀strict⠀adherence⠀to⠀policies⠀and⠀procedures,⠀ensuring⠀required⠀documentation,⠀reviews,⠀and⠀approvals⠀are⠀obtained.
• This⠀position⠀is the⠀first line⠀of⠀professional⠀and⠀courteous⠀communication⠀between⠀company⠀and its⠀customers/franchisees⠀on a⠀variety of⠀complex⠀substantive⠀and⠀process⠀issues.⠀Works⠀closely⠀with the⠀franchisees,⠀brand⠀representatives,⠀franchise⠀sales,⠀finance⠀and legal⠀to⠀negotiate⠀and⠀resolve⠀issues.⠀The⠀contract⠀specialist⠀is the key⠀knowledge⠀resource⠀for both⠀our⠀internal⠀and⠀external⠀client⠀base⠀possessing⠀a full⠀understanding⠀of our⠀franchise⠀agreement,⠀associated⠀addenda,⠀and⠀processes/systems.
• Prioritizes⠀and⠀manages⠀activities⠀effectively⠀to meet⠀commitments⠀and⠀schedules;⠀consistently⠀meeting⠀deadlines.
• Diligent⠀follow⠀through on⠀pending⠀tasks.
• The⠀contract⠀specialist⠀“owns”⠀the⠀Microsoft⠀CRM case⠀concept⠀for each⠀deal type⠀that⠀includes⠀new sales,⠀renewals,⠀and all⠀other⠀contractual⠀change⠀types and⠀is⠀responsible⠀for⠀ensuring⠀that each⠀deal meets⠀detailed⠀requirements⠀through⠀point of⠀completion.
• Responds⠀to⠀customer’s⠀priority⠀needs for⠀service⠀and⠀support;⠀ensuring⠀individual⠀customer⠀needs are⠀met;⠀seeking⠀customer⠀feedback;⠀and⠀determining⠀and⠀initiating⠀appropriate⠀course of⠀action.⠀Respond to⠀requests⠀for⠀information,⠀documents,⠀and status⠀of⠀file/matter⠀in timely⠀manner.
• Responsible⠀for⠀maintaining⠀and⠀updating⠀franchisee⠀information⠀in⠀appropriate⠀systems,⠀including⠀activity⠀and⠀exception⠀reporting.⠀The⠀contract⠀specialist⠀must⠀complete⠀the 1st⠀level⠀review of⠀all⠀financially⠀impactful⠀fields⠀reducing⠀our risk⠀of error;⠀this⠀requires⠀interpretation⠀of deal⠀contractual⠀provisions⠀and⠀evaluation⠀of system⠀requirements.

Minimum Qualifications:

• Must have⠀extensive⠀experience⠀drafting⠀legal⠀documents⠀from⠀scratch as⠀well as⠀experience⠀editing an⠀existing⠀legal⠀template;⠀experience⠀reviewing⠀and⠀editing⠀international⠀contracts⠀is a⠀plus.
• Excellent⠀customer⠀service⠀skills
• Paralegal⠀Certificate⠀or JD⠀preferred.
• Proven⠀analytical⠀and⠀research⠀skills.
• Strong⠀time⠀management,⠀planning⠀and⠀organization⠀skills.
• Self-motivated⠀and able⠀to work⠀independently⠀and⠀maintain⠀calendar/tickler⠀system.
• Ability⠀to⠀multi-task⠀in a⠀fast-paced⠀environment.
• Excellent⠀written⠀and oral⠀communication⠀skills,⠀especially⠀via⠀telephone.
• Strong⠀PC skills,⠀including⠀experience⠀using MS⠀Office, MS⠀Outlook⠀and MS⠀Browsers.
• Meticulous⠀with a⠀strong⠀dedication⠀to⠀excellence.
• A⠀background⠀in⠀franchising,⠀familiarity⠀with⠀contract⠀administration⠀activities,⠀real⠀estate,⠀and good⠀analytical⠀skills⠀will⠀improve⠀your⠀credentials.
• B.S./B.A.⠀Business⠀Administration,⠀JD,⠀Operations,⠀or⠀related,⠀preferred.

$60,000 - $70,000