Concierge Icon Riverwalk

Greystar⠀is a⠀leading,⠀fully⠀integrated⠀global⠀real⠀estate⠀company⠀offering⠀expertise⠀in⠀property⠀management,⠀investment⠀management,⠀development,⠀and⠀construction⠀services⠀in⠀institutional-quality⠀rental⠀housing,⠀logistics,⠀and life⠀sciences⠀sectors.⠀Headquartered⠀in⠀Charleston,⠀South⠀Carolina,⠀Greystar⠀manages⠀and⠀operates⠀more than⠀$290⠀billion of⠀real⠀estate in⠀247⠀markets⠀globally⠀with⠀offices⠀throughout⠀North⠀America,⠀Europe,⠀South⠀America,⠀and the⠀Asia-Pacific⠀region.⠀Greystar⠀is the⠀largest⠀operator⠀of⠀apartments⠀in the⠀United⠀States,⠀manages⠀more than⠀857,400⠀units/beds⠀globally,⠀and has a⠀robust⠀institutional⠀investment⠀management⠀platform⠀comprised⠀of more⠀than $76⠀billion of⠀assets⠀under⠀management,⠀including⠀over $34⠀billion of⠀development⠀assets.⠀Greystar⠀was⠀founded by⠀Bob Faith⠀in 1993 to⠀become a⠀provider⠀of⠀world-class⠀service in⠀the rental⠀residential⠀real⠀estate⠀business.⠀To learn⠀more,⠀visit⠀www.greystar.com.

JOB⠀DESCRIPTION⠀SUMMARY

The⠀Concierge⠀organizes,⠀coordinates,⠀and⠀implements⠀various⠀resident⠀services⠀and⠀programs⠀and acts⠀as an⠀information⠀source to⠀residents.⠀This role⠀also plays⠀an⠀integral⠀part in⠀the sales⠀process by⠀working⠀closely⠀with the⠀Community⠀Manager⠀and Sales⠀Consultant/s.⠀This role⠀does⠀whatever⠀is⠀necessary⠀to make⠀the⠀selling⠀process⠀more⠀effective⠀and the⠀move in⠀process⠀more⠀efficient.⠀The⠀Concierge⠀will⠀assist⠀with all⠀aspects of⠀sales and⠀marketing⠀for the⠀senior⠀living⠀community.⠀The⠀Concierge⠀will⠀contribute⠀to the⠀success of⠀the⠀community⠀sales⠀team’s⠀achievement⠀of year⠀end⠀budgeted⠀occupancy,⠀revenue,⠀and⠀resident⠀retention⠀goals.

JOB DESCRIPTION

• Greets⠀prospects⠀and⠀residents⠀as they⠀enter the⠀office/leasing⠀area, and⠀ensure the⠀comforts⠀of⠀prospects⠀and
• visitors⠀while they⠀wait to⠀speak with⠀a team⠀member.
• Answers⠀phone⠀calls,⠀routes all⠀calls to⠀the⠀appropriate⠀team⠀member for⠀assistance,⠀and⠀assists⠀with⠀completed
• service⠀request⠀call backs⠀as⠀necessary.
• Maintains⠀the guest⠀suite⠀schedule⠀to ensure⠀proper⠀payment⠀and⠀cleanliness⠀upon guest⠀arrival⠀and⠀manages⠀and
• coordinates⠀the⠀loading⠀dock⠀and/or⠀elevator⠀schedule⠀for⠀move-ins⠀and⠀move-outs.
• Ensures⠀clubhouse⠀amenities⠀are in⠀tour⠀condition⠀prior to⠀leasing⠀office⠀opening⠀each⠀morning.
• Manages⠀all⠀package⠀deliveries⠀by⠀documenting⠀arrival⠀information⠀and⠀notifying⠀residents⠀of all⠀package⠀deliveries⠀• within⠀24⠀hours.
• Maintains⠀tracking⠀logs for⠀equipment⠀rentals,⠀dry⠀cleaning⠀services,⠀and/or⠀other⠀services⠀provided⠀by⠀the
• community.
• Assists⠀the⠀community⠀team with⠀scheduling,⠀planning⠀and⠀organizing⠀resident⠀activities⠀and⠀programs.
• Keeps⠀detailed⠀information⠀on local⠀area⠀restaurants,⠀shops,⠀delivery⠀places,⠀and other⠀pertinent⠀information⠀that
• may⠀be of⠀interest⠀to⠀residents⠀and⠀maintains⠀relationships⠀and⠀contacts⠀with⠀concierge⠀vendors.

The hourly range for this position is $18.00 - $20.00.

Additional Compensation:

• Corporate⠀Positions:⠀In⠀addition⠀to the⠀base⠀salary,⠀this role⠀may be⠀eligible⠀to⠀participate⠀in an⠀annual⠀bonus⠀program⠀based on⠀individual⠀and⠀company⠀performance.
• Onsite⠀Property⠀Positions:⠀In⠀addition⠀to the⠀base⠀salary,⠀this role⠀may be⠀eligible⠀to⠀participate⠀in weekly,⠀monthly,⠀and/or⠀quarterly⠀bonus⠀programs.

Robust Benefits Offered*:

• Competitive⠀Medical,⠀Dental,⠀Vision,⠀and⠀Disability⠀& Life⠀insurance⠀benefits.⠀Low (free⠀basic)⠀employee⠀Medical⠀costs for⠀employee-only⠀coverage;⠀costs⠀discounted⠀after 3⠀and 5⠀years of⠀service.
• Generous⠀Paid Time⠀off. All⠀new hires⠀start with⠀15 days of⠀vacation,⠀4 personal⠀days, 10⠀sick days,⠀and 10⠀paid⠀holidays.⠀Plus your⠀birthday⠀off after⠀1 year of⠀service!⠀Additional⠀vacation⠀accrued⠀with⠀tenure.
• For⠀onsite⠀team⠀members,⠀20-40%⠀housing⠀discount⠀at⠀Greystar-managed⠀communities.
• 6-Week⠀Paid⠀Sabbatical⠀after 10⠀years of⠀service⠀(and every⠀5 years⠀thereafter).
• 401(k)⠀with⠀Company⠀Match up⠀to 6% of⠀pay after⠀6 months⠀of⠀service.
• Paid⠀Parental⠀Leave and⠀lifetime⠀Fertility⠀Benefit⠀reimbursement⠀up to⠀$10,000⠀(includes⠀adoption⠀or⠀surrogacy).
• Employee⠀Assistance⠀Program.
• Critical⠀Illness,⠀Accident,⠀Hospital⠀Indemnity,⠀Pet⠀Insurance⠀and Legal⠀Plans.
• Charitable⠀giving⠀program⠀and⠀benefits.