Communications Specialist

The Communications Specialist at the Port of Tacoma and Northwest Seaport Alliance (NWSA) is a proactive role focused on creating engaging digital content and managing key websites. This position is ideal for a detail-oriented and innovative communicator who is passionate about storytelling and improving digital experiences.

Key Responsibilities:

• Content Creation: Develop and produce a wide range of content reflecting the Port's strategic initiatives for use in multiple channels, including websites, newsletters, and social media.
• Website Management: Manage and update the websites of the Port of Tacoma and NWSA, ensuring they are user-friendly, visually appealing, and maintain brand consistency. Continuously improve content and usability while collaborating with IT for troubleshooting.
• Digital Strategy: Monitor website performance using analytics tools and recommend strategies to improve user experience and audience engagement.
• Cross-functional Collaboration: Work with internal staff and subject matter experts to develop content specific to various programs and projects. Act as a liaison with external website vendors to stay updated on technology and content strategies.
• Digital Asset Management: Maintain the digital archives, including the photo and video library, and assist with other communication tasks such as videography, events, and fact sheet production.

Required Qualifications:

• Education: Bachelor’s degree in communications, marketing, journalism, or related fields is required. In lieu of a degree, 4 additional years of relevant experience may be considered.
• Experience: At least 2 years of experience in communications, marketing, or public relations within a corporate or government setting. The candidate must have experience managing websites, writing, editing, and creating video or multimedia content.
• Skills: Strong interpersonal and communication skills, organizational ability, time management, and the capability to collaborate across different departments. Experience with analytics tools, website management, and content creation for digital platforms is essential.
• Values: Candidates should demonstrate a commitment to the Port's core values of Integrity, Excellence, Stewardship, Diversity, and Safety.

Additional Requirements:

• A positive, customer-service-oriented personality.
• Willingness to embrace emerging communication tools to convey messages effectively in a digital landscape.
• Understanding of digital user behavior to inform content strategies and continuously improve engagement.

Values and Commitment:

This position requires someone who models the Port’s values internally and externally, showcasing enthusiasm, integrity, and a drive for success. The successful candidate will also need to provide proof of identity and authorization to work in the United States before starting employment.

This is a dynamic opportunity for a communications professional to contribute to the success of one of the key port authorities in North America while enhancing public visibility through innovative digital and multimedia content.