The⠀Internet⠀is now the⠀heartbeat⠀of our⠀home, but⠀too often⠀internet⠀service is⠀frustrating⠀and⠀unreliable.⠀IQ Fiber⠀was⠀created to⠀offer 100%⠀fiber-optic⠀fast⠀internet,⠀transparent⠀pricing,⠀and⠀attentive⠀customer⠀service to⠀deliver a⠀Smarter⠀internet⠀experience.⠀As part of⠀the⠀rapidly⠀growing IQ⠀Fiber⠀team, your⠀contributions⠀will⠀directly⠀affect our⠀success.⠀Your work⠀matters⠀here.
We’re⠀looking⠀for⠀energetic,⠀collaborative,⠀and⠀customer-focused⠀talent⠀with the⠀ability to⠀proactively⠀move our⠀business⠀forward.⠀In return,⠀you’ll⠀find a⠀place⠀where your⠀voice⠀matters.⠀You’ll⠀find a⠀team who⠀works hard⠀and has⠀fun. And,⠀if⠀you’re⠀like us,⠀you’ll⠀know you⠀made a⠀Smarter⠀career⠀choice.
Position⠀Summary:
We⠀are⠀seeking an⠀effective⠀and⠀energetic⠀Communications⠀Manager to⠀play a⠀crucial⠀role in⠀shaping⠀and⠀executing⠀our⠀communications⠀strategy⠀with a⠀focus on⠀public⠀relations⠀and⠀internal⠀communications.⠀You will⠀be⠀responsible⠀for⠀effectively⠀communicating⠀our⠀message to⠀local and⠀trade⠀media,⠀investors,⠀industry⠀partners,⠀our⠀growing⠀employee⠀base and⠀the⠀public.⠀The ideal⠀candidate⠀will have⠀exceptional⠀written⠀and verbal⠀communication⠀skills, a⠀keen⠀understanding⠀of digital⠀and⠀traditional⠀media⠀platforms,⠀and the⠀ability to⠀develop⠀and⠀implement⠀strategic⠀communication⠀plans.
Essential Duties and Responsibilities:
- Develop⠀communications⠀strategy⠀by⠀collaborating⠀with⠀senior⠀leadership⠀to develop⠀comprehensive⠀communications⠀strategies⠀that align⠀with⠀company⠀goals and⠀objectives.
- Partner⠀with⠀marketing⠀leadership⠀team to⠀create⠀compelling⠀content.
- Cultivate⠀and⠀maintain⠀relationships⠀with⠀journalists,⠀bloggers,⠀podcasters,⠀and other⠀media⠀professionals⠀and be the⠀point of⠀contact⠀for media⠀inquiries.⠀Coordinate⠀interviews⠀and media⠀events.
- Ensure⠀consistent⠀messaging⠀and⠀branding⠀across all⠀communication⠀channels.⠀Maintain⠀the tone⠀of our⠀brand and⠀uphold the⠀organization's⠀brand⠀identity.
- Develop⠀and⠀execute⠀internal⠀communication⠀strategies⠀to keep⠀employees⠀informed⠀and⠀engaged.⠀Facilitate⠀communication⠀across the⠀organization⠀and ensure⠀alignment⠀with⠀organizational⠀objectives.
- Maintain⠀crisis⠀communication⠀plans and⠀protocols⠀to⠀effectively⠀manage and⠀respond to⠀any⠀potential⠀crises or⠀issues⠀that may⠀arise.⠀Serve as a⠀spokesperson⠀during⠀times of⠀crisis and⠀manage⠀communication⠀with the⠀media and⠀other⠀stakeholders.
- Identify⠀key⠀stakeholders⠀and⠀develop⠀strategies⠀to⠀effectively⠀engage⠀with them.⠀Collaborate⠀with⠀marketing⠀peers and⠀cross-functional⠀teams to⠀ensure⠀consistent⠀messaging⠀and⠀alignment⠀with⠀stakeholder⠀expectations.
- Plan⠀and⠀execute⠀events,⠀including⠀press⠀conferences,⠀product⠀launches,⠀and⠀corporate⠀gatherings.⠀Coordinate⠀logistics,⠀manage⠀invitations,⠀and⠀oversee⠀event⠀communication⠀to ensure⠀a seamless⠀experience⠀for⠀participants.
Required Qualifications:
- Excellent⠀written⠀and verbal⠀communication⠀skills,⠀with the⠀ability to⠀craft⠀compelling⠀messages⠀tailored⠀to⠀different⠀audiences.
- Strong⠀media⠀relations⠀skills⠀with⠀experience⠀in⠀pitching⠀stories⠀and⠀managing⠀media⠀inquiries.⠀Previous⠀experience⠀in telecom⠀a⠀plus.
- Ability⠀to work⠀effectively⠀under⠀pressure⠀and⠀navigate⠀complex⠀and⠀sensitive⠀issues⠀with⠀professionalism⠀and⠀discretion.
- Strong⠀organizational⠀skills and⠀attention⠀to detail⠀with the⠀ability to⠀manage⠀multiple⠀projects⠀simultaneously⠀and meet⠀tight⠀deadlines.
- Experience⠀in crisis⠀communications⠀is highly⠀desirable.
- Creative⠀and⠀resourceful⠀thinking⠀with an⠀objective,⠀proactive,⠀and⠀strategic⠀approach⠀to⠀communication⠀challenges.
- Strong⠀working⠀knowledge⠀Office⠀365.
- Effectively⠀adapt to⠀new⠀technology.
- Proven⠀ability to⠀work in a⠀detailed⠀and⠀organized⠀manner.
- Ability⠀to⠀collaborate⠀/ partner⠀with⠀various⠀teams⠀across⠀organizations.
- Must⠀have⠀excellent⠀interpersonal,⠀oral,⠀written,⠀and⠀communication⠀skills.
Previous Experience and Education Requirements:
- BA or BS⠀in Public⠀Relations,⠀Communications,⠀Marketing⠀or related⠀field⠀required
- 3+⠀years’⠀experience⠀in a⠀similar⠀role with⠀a proven⠀track⠀record of⠀successful⠀communication⠀strategies⠀and⠀campaigns
- Demonstrated⠀ability to⠀establish⠀and⠀maintain⠀effective,⠀collaborative⠀working⠀relationships⠀with⠀executives,⠀department⠀heads,⠀mid- and⠀lower-level⠀management,⠀vendors,⠀and other⠀stakeholders
- BA⠀or BS in⠀Public⠀Relations,⠀Communications,⠀Marketing⠀or related⠀field⠀required