Collections Support Specialist

Gesa Credit Union is hiring for an Entry-Level Collection Support Specialist. This role involves handling repossessions, charge-offs, and insurance claims, and offers a Monday-Friday schedule with either 8:00am-5:00pm or 9:00am-6:00pm hours.

Role Summary:

• Repossessions: Process paperwork, manage vehicle repossession and sales, and handle related tasks.
• Charge-Offs and Recoveries: Assist with charge-offs, prepare month-end reports, and handle account transactions.
• Insurance Claims: Process claims, including Skip Claims, Premium Deficiency Claims, and Repo Damage Claims.
• Administrative Support: Handle mail payments, prepare files for third-party collections, and maintain confidentiality.

About You:

• Ability to manage multiple tasks and prioritize effectively.
• Team-oriented with strong communication skills.
• Knowledge of collections practices and general office skills.
• Proficiency in PC applications like Word and Excel.
• Detail-oriented with the ability to work independently and maintain confidentiality.

Benefits:

• Competitive Pay
• Medical, Dental, Vision, and Life Insurance
• Paid Time Off (20 days/year) plus 10 Paid Holidays
• 401(k) Match
• Incentive Program
• Tuition Assistance and Student Loan Repayment
• Commuter Benefits
• Paid Time Off to Volunteer
• Product Discounts
• Engaging Work Environment
• Rewards and Recognition Programs

Salary Range:

• $19.63 - $29.45 per hour