Collections Support Specialist

Gesa Credit Union is looking for an entry-level Collection Support Specialist to join their team. While no prior experience is required, candidates with a background in Collections or Finance are preferred. This position offers a Monday-Friday schedule with hours from 8:00am-5:00pm or 9:00am-6:00pm.

Key Responsibilities:

• Repossessions & Sold Units: Process paperwork for repossessions after the 10-day redemption period, manage repossessions, and prepare reports.
• Charge Off & Recoveries: Assist with charge-offs, complete transactions, and prepare month-end reports.
• Insurance Claims: Support processing of Skip Claims, Repo Damage Claims, and Premium Deficiency Claims.
• Account Maintenance: Handle account research, mail payments, and prepare files for third-party collections.
• Documentation & Reporting: Assist with paperwork, maintain reports, and monitor account issues.
• Confidentiality: Ensure all information is handled with a high level of confidentiality.

Requirements:

• Basic knowledge of Collections practices and relevant laws.
• Proficiency in Microsoft Word and Excel.
• Strong organizational, multitasking, and communication skills.
• Ability to work independently, handle stressful situations, and maintain professionalism.

Benefits and Perks:

• Competitive pay
• Medical, dental, vision, and life insurance
• 401(k) match and incentive programs
• Tuition assistance and student loan repayment
• Paid time off and volunteer opportunities

Salary Range:
$19.63 - $29.45