In 2020⠀united in⠀a fierce⠀commitment⠀to deliver⠀the⠀highest⠀quality⠀care and⠀exceptional⠀patient⠀experience⠀Virginia⠀Mason and⠀CHI⠀Franciscan⠀Health⠀came⠀together⠀as natural⠀partners⠀to build a⠀new health⠀system⠀centered⠀around the⠀patient:⠀Virginia⠀Mason⠀Franciscan⠀Health.⠀Our⠀combined⠀system⠀builds⠀upon the⠀scale and⠀expertise⠀of our⠀nearly 300⠀sites of⠀care⠀including⠀11⠀hospitals⠀and nearly⠀5000⠀physicians⠀and⠀providers.⠀Together⠀we are⠀empowered⠀to make an⠀even⠀greater⠀impact on⠀the health⠀and⠀well-being⠀of our⠀communities.
This⠀is a⠀senior⠀management⠀job⠀responsible⠀for⠀providing⠀administrative,⠀operational⠀and⠀clinical⠀leadership⠀for the⠀assigned⠀Virginia⠀Mason⠀Franciscan⠀Health⠀(VMFH)⠀community⠀hospital⠀campus to⠀ensure⠀that⠀operations⠀are⠀conducted⠀in⠀accordance⠀with⠀strategic⠀business⠀plans,⠀professional/clinical⠀standards⠀and⠀applicable⠀regulatory/accreditation⠀requirements⠀and⠀produce⠀fully⠀integrated,⠀high⠀quality⠀and⠀cost-effective⠀health⠀care⠀outcomes.⠀In the⠀context of⠀day-to-day⠀operations,⠀an⠀incumbent⠀serves as⠀the⠀hospital⠀Chief⠀Operating⠀Office and⠀Chief⠀Nursing⠀Officer⠀and has⠀direct⠀oversight⠀of plant⠀operations,⠀environmental⠀services,⠀dietary,⠀supply⠀chain/material⠀management⠀as well as⠀all⠀inpatient⠀and⠀outpatient⠀clinical⠀operations,⠀including⠀integration⠀of⠀diagnostic⠀imaging⠀and⠀perioperative⠀services.⠀Work is⠀focused on⠀optimizing⠀culture,⠀quality,⠀safety,⠀patient⠀care⠀outcomes⠀and the⠀patient⠀experience⠀in⠀partnership⠀with⠀physician⠀leadership,⠀ensuring⠀that the⠀needs of⠀the⠀hospital⠀are⠀understood⠀and⠀addressed⠀in short-⠀and⠀long-term⠀strategic⠀planning,⠀leading⠀significant⠀change⠀management⠀and⠀performance⠀improvement⠀initiatives,⠀maximizing⠀financial⠀performance⠀and⠀creating⠀effective⠀relationships⠀with⠀external⠀constituencies⠀to deliver⠀sustained⠀value to⠀the⠀community.⠀An⠀incumbent⠀maintains⠀close ties⠀to all⠀hospital⠀departments⠀and⠀medical⠀staff to⠀assure⠀efficient,⠀cost-effective⠀and⠀compliant⠀operations⠀and to⠀identify/address/resolve⠀challenges⠀in a⠀timely⠀manner.
Work⠀includes:⠀1)⠀overseeing⠀financial⠀management⠀of⠀assigned⠀facility,⠀including⠀monitoring⠀budgets,⠀productivity⠀measures⠀and other⠀internal⠀controls⠀to assure⠀defined⠀targets⠀and⠀maximum⠀performance⠀measures⠀are⠀attained;⠀2)⠀recommending/overseeing⠀capital⠀improvements⠀such as⠀upgrading⠀hospital⠀facilities,⠀including⠀construction/renovation⠀of⠀structures⠀and⠀purchase⠀of new⠀equipment;⠀and 3)⠀leading/implementing⠀initiatives,⠀programs⠀and⠀projects⠀to⠀monitor,⠀evaluate,⠀integrate⠀and⠀improve⠀overall⠀hospital⠀operations⠀and⠀quality of⠀care in⠀line with⠀healthcare⠀reform⠀mandates⠀and new⠀organizational/delivery⠀models;⠀and 4)⠀directly⠀supervising⠀subordinate⠀site-based⠀clinical⠀management⠀staff⠀(e.g.⠀Med-Surg,⠀Emergency⠀Services,⠀Critical⠀Care,⠀Acute⠀Care,⠀etc).
Key⠀contacts⠀include⠀VMFH⠀Leadership,⠀independent⠀physician⠀group⠀leaders,⠀physicians⠀and other⠀healthcare⠀professionals⠀to gain⠀acceptance⠀of⠀recommendations⠀regarding⠀new⠀programs/systems/policies⠀and⠀financial/performance/process⠀improvement⠀opportunities.⠀Effective⠀performance⠀requires a⠀high⠀degree of⠀professionalism⠀and the⠀ability to⠀interact⠀effectively⠀with a⠀wide⠀variety of⠀internal/external⠀entitles/stakeholders⠀to⠀significantly⠀increase⠀the⠀growth,⠀visibility⠀and⠀financial⠀viability⠀of the⠀assigned⠀hospital.⠀Responsibilities⠀require⠀considerable⠀knowledge⠀of⠀healthcare⠀reform⠀concepts⠀and⠀organizational⠀models,⠀technologies⠀and⠀hospital⠀operations⠀sufficient⠀to take⠀advantage⠀of⠀important⠀synergies/opportunities⠀in⠀contract⠀administration,⠀cost⠀containment,⠀business⠀growth/development,⠀clinical⠀outcomes,⠀information⠀systems⠀support⠀and⠀regulatory⠀compliance.
Responsibilities
Operational Accountability
- Plans,⠀directs⠀and⠀evaluates⠀all⠀community⠀hospital⠀operations⠀to ensure⠀that all⠀services/activities⠀are⠀conducted⠀in a⠀timely and⠀cost-effective⠀manner and⠀in⠀compliance⠀with⠀organizational⠀values,⠀professional/accreditation⠀standards,⠀internal⠀policies/standards/procedures⠀and⠀applicable⠀regulatory⠀requirements;⠀assures⠀the safe⠀and⠀appropriate⠀delivery⠀of⠀diagnostic⠀and⠀therapeutic⠀patient⠀care and⠀achievement⠀of⠀clinical⠀core⠀measurement⠀scores;⠀coordinates⠀with⠀Division⠀SVP COO to⠀ensure⠀timely and⠀effective⠀execution⠀of key⠀strategic⠀plans and⠀objectives.
- Directs⠀the⠀development⠀of reports⠀on key⠀performance⠀indicators⠀and other⠀significant⠀benchmarking⠀metrics;⠀makes⠀presentations⠀to present⠀results to⠀executive⠀stakeholders.
- Directs⠀the⠀development,⠀implementation⠀and⠀evaluation⠀of⠀new/revised⠀standards,⠀policies,⠀procedures,⠀guidelines,⠀training⠀materials⠀and/or⠀general⠀communications⠀in support⠀of the⠀organization⠀to ensure⠀consistency⠀with the⠀philosophy/values⠀of the⠀organization⠀and⠀compliance⠀with⠀applicable⠀regulatory/accreditation/contractual⠀requirements;⠀ensures⠀that all⠀support⠀activities⠀are fully⠀documented⠀in⠀accordance⠀with the⠀standards⠀and⠀practices⠀of the⠀organization;⠀ensures⠀that⠀employees⠀understand⠀and apply⠀internal⠀guidelines⠀appropriately,⠀and⠀monitors⠀compliance⠀with all⠀regulatory⠀requirements.
- Cultivates⠀and⠀maintains⠀professional⠀relationships⠀with⠀community⠀constituents⠀and other⠀external⠀entities/stakeholders⠀to foster⠀opportunities⠀for⠀enhanced⠀community⠀interaction/involvement,⠀revenue⠀enhancement/increased⠀market⠀share, and⠀to⠀positively⠀impact⠀public⠀perception⠀and brand⠀awareness.
Short- and Long-Term Planning
- Works with⠀the Div⠀SVP COO,⠀VMFH⠀leadership⠀and other⠀key⠀stakeholders⠀in the⠀ongoing⠀formulation⠀of⠀strategies,⠀initiatives,⠀priorities,⠀objectives,⠀business⠀development/marketing⠀plans and⠀related⠀policies/procedures;⠀directs⠀and⠀coordinates⠀the⠀development/implementation⠀of formal⠀strategic/tactical⠀plans, to⠀include⠀both⠀short- and⠀long-term⠀business⠀planning;⠀makes⠀effective⠀presentations⠀with⠀regard to⠀future⠀recommendations,⠀key⠀performance⠀indicators⠀and other⠀significant⠀benchmarking⠀metrics.
- Keeps⠀abreast of⠀national⠀best⠀practices⠀and⠀develops⠀strategic⠀programs⠀that⠀become⠀best⠀practices;⠀ensures⠀the⠀ongoing⠀assessment⠀of the⠀strengths⠀and⠀weaknesses⠀of the⠀organization⠀to better⠀identify⠀future⠀organizational⠀development⠀needs,⠀priorities⠀and⠀challenges.⠀Evaluates⠀existing⠀systems/program/priorities⠀and future⠀potential⠀to make⠀recommendations⠀for⠀growth,⠀expansion,⠀new⠀services⠀and⠀solvency⠀of⠀existing⠀services⠀based on⠀market⠀demographics⠀and⠀facility/service⠀line⠀volume⠀projections;⠀develops⠀and⠀executes⠀methodologies⠀for⠀measuring⠀impact,⠀return on⠀investment⠀and/or⠀effectiveness⠀in meeting⠀overall⠀objectives⠀and⠀achieving⠀expected⠀results.
Budget Administration
- Directs⠀the⠀development⠀of the⠀annual⠀operating/capital⠀budget for⠀the⠀assigned⠀hospital;⠀identifies,⠀aligns and⠀optimizes⠀resources⠀to⠀positively⠀impact⠀organizational⠀strategies⠀towards⠀achievement⠀of goals;⠀reviews⠀monthly⠀financial⠀reports to⠀ensure⠀budgetary⠀objectives⠀are⠀achieved;⠀exercises⠀effective⠀cost⠀control by⠀monitoring⠀and⠀adjusting⠀expenses⠀as needed⠀to stay⠀within⠀budget;⠀approves⠀expenditures⠀within⠀defined⠀scope of⠀responsibility;⠀identifies⠀negative⠀variances⠀and⠀develops⠀action⠀plans to⠀document,⠀address⠀and⠀effectively⠀resolve in⠀a⠀timely
- manner.
- Oversees⠀the⠀preparation⠀of timely,⠀complete⠀and⠀accurate⠀financial,⠀budget,⠀activity⠀and⠀productivity⠀information,⠀including⠀variance⠀reports,⠀financial⠀projections⠀and other⠀statistical⠀reports;⠀keeps⠀interested⠀parties⠀apprised⠀of all⠀issues⠀with⠀potential⠀for⠀budgetary⠀impact.
Staff Management and Development
- Directs⠀and⠀evaluates⠀the work⠀of⠀subordinate⠀management⠀staff in⠀accordance⠀with the⠀content,⠀spirit and⠀intent of⠀applicable⠀internal/external⠀regulations⠀and⠀standards⠀for human⠀resource⠀management;⠀makes⠀employment⠀decisions,⠀establishes⠀performance⠀standards⠀and⠀evaluates⠀management⠀performance;⠀educates,⠀guides,⠀counsels⠀and⠀develops⠀management⠀staff and⠀addresses⠀performance⠀management⠀concerns⠀and⠀technical⠀issues⠀elevated⠀by⠀subordinates⠀as beyond⠀their⠀scope of⠀authority.
- Meets⠀periodically⠀with⠀site-based⠀managers⠀who have⠀direct⠀reporting⠀relationships⠀through⠀other⠀reporting⠀hierarchies⠀(e.g. Lab,⠀Pharmacy,⠀Therapies,⠀etc) to⠀gather⠀feedback⠀regarding⠀clinical⠀functions⠀and to⠀review⠀matters⠀such as⠀budget,⠀productivity,⠀clinical⠀outcomes,⠀staffing,⠀ongoing⠀projects⠀and others⠀of similar⠀importance;⠀identifies⠀issues and⠀works with⠀regional⠀management⠀and⠀site-based⠀manager to⠀address⠀and⠀resolve as⠀appropriate.
Qualifications
Education/Work Experience Requirements
- Master’s⠀degree⠀from an⠀accredited⠀college or⠀university⠀in⠀healthcare⠀administration,⠀business⠀administration⠀or other⠀discipline⠀related to⠀the duties⠀of the⠀position.
- Minimum⠀of seven⠀years of⠀executive-level⠀experience⠀that would⠀demonstrate⠀attainment⠀of the⠀requisite⠀job⠀knowledge/abilities.
- Five⠀years of⠀leadership⠀work⠀experience.
Job Knowledge/Abilities:
- Knowledge⠀of the⠀principles,⠀practices⠀and tools⠀relating⠀to⠀hospital/health⠀system⠀administration,⠀strategic⠀business⠀planning,⠀program⠀development⠀and⠀continuous⠀process/performance⠀improvement.
- Knowledge⠀of health⠀care⠀reform⠀initiatives⠀and legal⠀issues⠀pertaining⠀to health⠀care⠀sufficient⠀to apply⠀to⠀strategic⠀planning,⠀operations⠀and⠀programs.
- Knowledge⠀of the⠀principles,⠀practices,⠀standards,⠀techniques,⠀protocols⠀and⠀tools/equipment⠀relating⠀to⠀clinical⠀operations⠀in a⠀healthcare⠀environment.
- Knowledge⠀of the⠀content,⠀intent and⠀application⠀of⠀regulations,⠀policies,⠀standards,⠀operations,⠀and⠀requirements⠀applicable⠀to the⠀business⠀function(s)⠀under⠀designated⠀scope of⠀authority.
- Knowledge⠀of⠀safety/risk⠀management⠀and⠀regulatory⠀accreditation/survey⠀processes⠀relating⠀to health⠀care⠀organizations.
- Knowledge⠀of the⠀principles,⠀practices,⠀regulatory⠀requirements⠀and VMFH⠀policies⠀applicable⠀to budget⠀administration,⠀financial⠀management,⠀employee⠀supervision⠀and⠀performance⠀management.
- Knowledge⠀of, and⠀experience⠀with,⠀managed⠀care,⠀including⠀capitation⠀and⠀contracting⠀issues.
- Knowledge⠀of the⠀principles,⠀practices,⠀methodologies⠀and tools⠀relating⠀to⠀structured⠀performance⠀improvement⠀methodologies.
- Knowledge⠀of the⠀standards,⠀practices⠀and tools⠀relating⠀to⠀effective⠀group⠀presentation,⠀facilitation⠀and⠀communication.
- Ability⠀to⠀communicate⠀functional⠀concepts⠀and⠀expertise⠀to senior⠀management⠀and other⠀interested⠀parties to⠀facilitate⠀strategic⠀planning⠀and⠀achievement⠀of⠀business⠀objectives.
- Ability⠀to⠀influence/persuade⠀others,⠀negotiate⠀effectively⠀with⠀diverse⠀groups of⠀high-level⠀individuals,⠀and create⠀buy-in for⠀services,⠀programs,⠀and⠀initiatives.
- Ability⠀to⠀effectively⠀lead,⠀direct,⠀develop⠀and⠀evaluate⠀the work⠀of⠀subordinate⠀management⠀staff and⠀matrixed⠀managers⠀reporting⠀to other⠀functional⠀leaders.
- Ability⠀to analyze⠀and⠀evaluate⠀results to⠀determine⠀whether⠀activities⠀effectively⠀address⠀and⠀support⠀business⠀objectives,⠀and⠀produce⠀the⠀expected⠀outcomes⠀and⠀return-on-investment.
- Ability⠀to⠀strategize,⠀develop,⠀implement⠀and⠀evaluate⠀business⠀plans,⠀initiatives,⠀standards,⠀and⠀policies/procedures.
- Ability⠀to⠀identify⠀budget⠀variances,⠀compliance⠀deficiencies⠀and/or⠀systemic⠀weaknesses⠀and⠀implement⠀timely⠀corrective⠀action/performance⠀improvement⠀to⠀forestall⠀or⠀remedy.
- Ability⠀to keep⠀abreast of⠀trends,⠀emerging⠀technologies,⠀best⠀practices⠀and⠀new/changing⠀regulatory⠀requirements⠀impacting⠀matters⠀within⠀designated⠀scope of⠀authority.
- Ability⠀to convey⠀information⠀effectively⠀in verbal⠀and⠀written⠀communication,⠀and⠀through⠀group/business⠀presentations.
- Ability⠀to⠀establish⠀and⠀maintain⠀effective⠀working⠀relationships⠀as⠀required⠀by the⠀duties of⠀the⠀position,⠀and to⠀work⠀effectively⠀with key⠀stakeholders/constituencies⠀in all⠀aspects of⠀ACO/CIN⠀management.
- Ability⠀to use⠀office⠀equipment⠀and⠀automated⠀systems/applications/software⠀at an⠀acceptable⠀level of⠀proficiency.
Pay Range
$97.31 - $136.23 /hour