Chief Human Resources Officer

The Chief⠀Human⠀Resources⠀Officer is⠀responsible⠀for⠀oversight⠀of Human⠀Resources,⠀Volunteer⠀Services,⠀RSJ, HR⠀Risk⠀Management,⠀HR⠀Compliance,⠀Credentialing⠀and the⠀EDI⠀departments.⠀The Chief⠀Human⠀Resources⠀Officer⠀(CHRO) is⠀responsible⠀for⠀developing⠀and⠀executing⠀human⠀resource⠀strategy⠀in support⠀of the⠀overall⠀business⠀plan and⠀strategic⠀direction⠀of the⠀organization,⠀specifically⠀in the⠀areas of⠀succession⠀planning,⠀talent⠀management,⠀change⠀management,⠀organizational⠀and⠀performance⠀management,⠀training⠀and⠀development,⠀and⠀compensation.⠀The CHRO⠀provides⠀strategic⠀leadership⠀by⠀articulating⠀HR needs⠀and plans⠀to the⠀executive⠀management⠀team,⠀shareholders,⠀and the⠀board of⠀directors.⠀The Chief⠀Human⠀Resources⠀Officer⠀will⠀oversee⠀the⠀integration⠀of equity,⠀diversity,⠀and⠀inclusion⠀into all⠀clinical⠀operations⠀and⠀departments⠀throughout⠀Neighborcare⠀Health⠀(NCH).⠀They will⠀serve as a⠀subject⠀matter⠀expert and⠀develop⠀and guide⠀the⠀strategic⠀vision for⠀EDI in⠀collaboration⠀with staff⠀and⠀leadership⠀and in⠀alignment⠀with⠀Neighborcare’s⠀organizational⠀strategic⠀goals.

In this position you will:

Primary Responsibilities

• Leads the⠀development⠀and⠀execution⠀of the⠀human⠀resource⠀strategy⠀for⠀NCH.
• Provide⠀strategic⠀consultation⠀and⠀guidance⠀to senior⠀leaders⠀related to⠀the⠀implementation⠀and⠀management⠀of the⠀people⠀strategy,⠀business⠀initiatives⠀and⠀organizational⠀changes to⠀optimize⠀roles and⠀responsibilities.
• Serve⠀as⠀strategic⠀business⠀partner,⠀coach and⠀advisor to⠀executives,⠀helping⠀them to⠀grow as⠀business⠀and people⠀leaders⠀and as a⠀team.
• Guides⠀Human⠀Resource⠀staff and⠀senior⠀managers⠀through⠀human⠀resource⠀programs⠀and⠀services⠀including;⠀pay,⠀benefits,⠀employee⠀relations,⠀performance⠀management,⠀succession⠀planning⠀and career⠀and staff⠀development,⠀safety,⠀staffing⠀and⠀Affirmative⠀Action and⠀diversity⠀commitments.
• Manages⠀execution⠀of new⠀initiatives⠀and⠀day-to-day⠀operations.⠀Partners⠀with⠀senior⠀managers⠀in support⠀of agency⠀goals and⠀objectives.⠀Ensures⠀Human⠀Resources⠀services⠀are⠀integrated⠀and⠀aligned⠀with⠀agency⠀needs.
• Inform⠀the⠀development⠀of a⠀strategic⠀direction⠀and⠀operations⠀for⠀NCH’s⠀EDI⠀initiatives⠀and⠀activities.
• Oversees⠀employment⠀and⠀employment⠀risk⠀management⠀issues of⠀the⠀organization.⠀Agency⠀representative⠀in⠀employment/operational⠀risk and⠀legal⠀issues⠀with⠀local,⠀State and⠀Federal⠀courts.
• Responsible⠀for⠀hiring,⠀performance⠀management,⠀talent⠀development,⠀employee⠀relations,⠀recognition,⠀and⠀training⠀of staff⠀by⠀providing⠀effective⠀leadership.⠀Manages⠀and⠀evolves⠀the⠀continuing⠀education⠀program⠀for⠀providers.
• Identify⠀and⠀implement⠀process⠀simplification⠀and⠀elimination⠀of⠀non-value-added⠀work.
• Drive⠀execution⠀of EDI⠀strategic⠀plans⠀focused on⠀developing⠀leaders'⠀and⠀employees'⠀skills in⠀creating⠀an⠀inclusive⠀and⠀equitable⠀environment.
• Maintain⠀up to date⠀knowledge⠀of changes⠀and⠀current⠀trends in⠀Human⠀Resources⠀practices⠀and assure⠀that the⠀agency⠀complies⠀with⠀local,⠀State and⠀Federal⠀laws.⠀Manage⠀employee⠀benefits,⠀maximizing⠀value to⠀staff⠀within⠀budgetary⠀constraints.⠀Serve as⠀the⠀agency’s⠀Affirmative⠀Action⠀Officer,⠀maintaining⠀the AA⠀plan and⠀assuring⠀the⠀agency’s⠀commitment⠀to⠀diversity.⠀Oversee HR⠀information⠀systems.

Key Skills, Knowledge & Abilities

Required for this job:

• Maintains⠀knowledge⠀of the⠀latest⠀industry⠀trends and⠀best⠀practices,⠀ensuring⠀optimal⠀performance⠀of the HR⠀department,⠀which in⠀turn⠀influences⠀the⠀performance⠀of the⠀various⠀departments⠀and the⠀business⠀at⠀large.
• Demonstrated⠀skill⠀leading⠀systematic⠀change and⠀leading⠀with⠀influence.
• Ability⠀to⠀constructively⠀host,⠀navigate,⠀and guide⠀productive⠀and⠀difficult⠀conversations⠀about⠀challenging⠀topics⠀such as⠀race and⠀other⠀aspects of⠀oppression.
• Ability⠀to⠀effectively⠀resolve⠀conflict⠀using a⠀variety of⠀conflict⠀resolution⠀methods.
• Demonstrated⠀ability to⠀develop⠀creative⠀solutions,⠀capitalize⠀on⠀opportunities⠀for⠀improvement,⠀switch⠀gears⠀quickly,⠀and ask⠀for help⠀when⠀needed.
• Demonstrated⠀self-awareness,⠀growth⠀mindset,⠀responsiveness⠀to⠀feedback,⠀and a⠀commitment⠀to⠀learning⠀and⠀development.
• Ability⠀to⠀identify⠀and⠀resolve⠀issues⠀utilizing⠀complex⠀problem-solving⠀skills and⠀data
• Excellent⠀public⠀speaking,⠀training,⠀and group⠀facilitation⠀skills

Required qualifications:

• Master’s⠀degree in⠀Human⠀Resources,⠀Public⠀Administration,⠀or other⠀relevant⠀field. Or⠀equivalent⠀years of⠀experience
• At⠀least 8⠀years of⠀working⠀experience⠀in a⠀senior⠀Human⠀Resources⠀position,⠀preferably⠀working as⠀a Director⠀HR⠀Business⠀Partner or⠀Director⠀HR⠀Operations.
• Successful⠀management⠀of a human⠀resources⠀team
• Demonstrated⠀ability⠀and⠀experience⠀advising⠀and⠀influencing⠀executives,⠀providing⠀insights⠀that lead⠀to key⠀decision⠀making⠀within the⠀business.
• Experience⠀in policy⠀formulating,⠀development,⠀and⠀implementation⠀of key HR⠀strategies⠀and⠀procedures.
• Experience⠀working⠀with⠀communities⠀of color⠀and people⠀from⠀different⠀cultures⠀than your⠀own
• Proven⠀experience⠀delivering⠀innovative⠀HR/EDI⠀programs⠀in a fast⠀paced,⠀evolving,⠀and wide⠀organizational⠀setting

Our Mission

The⠀mission of⠀Neighborcare⠀Health is⠀to provide⠀comprehensive⠀health⠀care to⠀families⠀and⠀individuals⠀who have⠀difficulty⠀accessing⠀care;⠀respond⠀with⠀sensitivity⠀to the⠀needs of⠀our⠀culturally⠀diverse⠀patients;⠀and⠀advocate⠀and work⠀with⠀others to⠀improve⠀the⠀overall⠀health⠀status of⠀the⠀communities⠀we⠀serve.

About⠀us

For⠀50 years,⠀Neighborcare⠀Health has⠀been⠀caring for⠀our⠀neighbors⠀with⠀essential⠀medical⠀and dental⠀care,⠀counseling,⠀outreach,⠀health⠀education⠀and more⠀in⠀Seattle,⠀Vashon,⠀and our⠀newest⠀dental⠀clinic in⠀Olympia!⠀Our⠀purpose is⠀to improve⠀health by⠀engaging,⠀educating,⠀and⠀empowering⠀people in⠀the⠀communities⠀we serve.⠀We are⠀looking to⠀hire the⠀best⠀talent to⠀support⠀our⠀culturally⠀diverse⠀workplace⠀and⠀community.