Business Transformation Manager

Verizon is⠀one of the⠀world’s⠀leading⠀providers⠀of⠀technology⠀and⠀communications⠀services,⠀transforming⠀the way we⠀connect⠀around the⠀world.⠀We’re a⠀human⠀network⠀that⠀reaches⠀across the⠀globe and⠀works⠀behind the⠀scenes. We⠀anticipate,⠀lead, and⠀believe⠀that⠀listening⠀is where⠀learning⠀begins. In⠀crisis and⠀in⠀celebration,⠀we come⠀together—lifting⠀up our⠀communities⠀and⠀striving⠀to make an⠀impact to⠀move the⠀world⠀forward.⠀If⠀you’re⠀fueled by⠀purpose,⠀and⠀powered by⠀persistence,⠀explore a⠀career⠀with us.⠀Here,⠀you’ll⠀discover⠀the rigor⠀it takes⠀to make a⠀difference⠀and the⠀fulfillment⠀that comes⠀with⠀living the⠀#NetworkLife.

What⠀you’ll⠀be⠀doing:

We⠀are⠀pleased to⠀announce⠀an⠀opportunity⠀to help⠀transform⠀how⠀Verizon⠀operates⠀and⠀creates⠀disruptive⠀advantages.⠀Come join⠀our⠀Business⠀Transformation⠀team to⠀reimagine⠀how we⠀work and⠀break the⠀mold to⠀improve⠀the⠀customer⠀experience⠀and⠀accelerate⠀business⠀outcomes.

As⠀a⠀transformation⠀leader you⠀will lead⠀cross-functional⠀teams to⠀think⠀broadly⠀and boldly⠀about the⠀future⠀state and⠀what must⠀be true to⠀enable it.⠀Primary⠀responsibilities⠀include⠀designing⠀and⠀delivering⠀transformational⠀solutions⠀that can⠀scale⠀across our⠀business⠀leveraging⠀new⠀approaches⠀to our⠀people and⠀processes,⠀supported⠀by the⠀best⠀technology.

This⠀high-profile⠀position⠀has an⠀incredible⠀vantage⠀point at⠀the⠀intersection⠀of⠀business,⠀technology,⠀and⠀customer⠀experience.⠀You will⠀be working⠀with⠀business⠀unit⠀leaders,⠀technology⠀leaders,⠀and⠀functional⠀teams to⠀design and⠀execute⠀our⠀ambitious⠀transformational⠀strategy.

• Delivering⠀big ideas⠀as well as⠀transform⠀them into⠀scalable⠀programs.

  Developing⠀strong⠀partnerships⠀with every⠀team you⠀interface⠀or⠀collaborate⠀with.

  Leveraging⠀data in⠀all your⠀approaches.

  Leading⠀transformational⠀initiatives⠀with⠀cross-functional⠀teams from⠀multiple⠀business⠀units.

  Coaching⠀and⠀developing⠀the cross⠀functional⠀team while⠀continuously⠀raising⠀the bar on⠀delivery⠀excellence.

  Identifying⠀obstacles⠀and⠀roadblocks⠀and⠀proactively⠀develop⠀approaches⠀to⠀overcome⠀them.

  Performing⠀quantitative⠀and⠀qualitative⠀analyses.

  Leveraging⠀change⠀management⠀best⠀practices⠀to⠀mitigate⠀resistance.

What we’re looking for:

You’ll need to have:

• Bachelor’s⠀degree or⠀four or⠀more years⠀of work⠀experience.

  Six⠀or more⠀years of⠀relevant⠀work⠀experience.

  Experience⠀in⠀consulting,⠀developing⠀strategy,⠀and/or⠀change⠀management.

Even better if you have one or more of the following:

• Degree in⠀engineering,⠀business.

  MBA⠀or⠀advanced⠀degree.

  Experience⠀in⠀management⠀consulting⠀from a top⠀tier⠀consulting⠀firm.

  Good⠀interpersonal,⠀communications⠀and⠀presentations⠀skills.

  Customer⠀focused,⠀with an⠀ability to⠀track,⠀record of⠀delivering⠀programs.

  Experience⠀in problem⠀solving⠀and⠀intellectually⠀curious⠀with good⠀judgment.

  Change⠀agent with⠀strong⠀credibility⠀and⠀influence⠀across the⠀business.

  Experience⠀in⠀analytical,⠀critical⠀thinking⠀and⠀Outstanding⠀quantitative⠀skills.

  Good⠀attention to⠀details.

  Experience⠀in⠀managing⠀client⠀relationships.

  Good⠀empathy⠀skills⠀combined⠀with⠀self-awareness.

  Design⠀Thinking,⠀Agile⠀and/or⠀Lean Six⠀Sigma⠀certification.

  Experience⠀in project⠀management⠀and/or⠀certification.

  Experience⠀in⠀handling⠀confidential⠀information⠀appropriately.

  Experience⠀in⠀facilitation⠀and⠀coaching.

  Ability⠀to think⠀about⠀future⠀possibilities⠀and rally⠀numerous⠀assets to⠀design,⠀test and⠀learn,⠀execute at⠀scale.