Business Development Representative

Qualifacts is a leading provider of behavioral health software and SaaS solutions designed to enhance clinical productivity, ensure compliance, facilitate state reporting, and improve billing and business intelligence. With a mission to be an innovative and trusted technology partner, Qualifacts delivers exceptional outcomes for its customers and the communities they serve. The company’s portfolio includes the CareLogic®, Credible™, and InSync® platforms, which support a wide range of behavioral health, rehabilitative, and human services providers, including non-profit Certified Community Behavioral Health Clinics (CCBHC) and for-profit enterprises. Serving over 2,500 customers with more than 75,000 providers and 6 million patients, Qualifacts has been recognized in the 2022 and 2023 Best in KLAS: Software and Services report as offering top-ranked Behavioral Health EHR solutions.

Position Overview:
As a Business Development Representative (BDR) at Qualifacts, you will be the driving force behind lead generation for our marketing and sales teams. This role involves identifying and developing qualified leads, scheduling meetings for Account Executives, and conducting research to gather prospect details. You will qualify cold and warm leads through outbound calls and emails, nurture prospects through initial conversations, and contribute to the sales pipeline.

Successful candidates for this role are self-motivated, creative, competitive, and excellent communicators. They thrive in a collaborative environment, have strong time management skills, and are eager to learn and help others. This role reports to the marketing department and works closely with the sales team.

Key Responsibilities:

• Lead Generation:

  • Contact and qualify cold and warm prospects via phone and email.
  • Schedule and conduct discovery calls/demos with potential clients.
  • Work closely with Account Executives to nurture prospects and develop them into qualified sales opportunities.
  • Meet and exceed lead generation KPIs and sales opportunity quotas.

• Sales Activity Documentation:

  • Accurately document all sales activities and prospective customer details in Salesforce.
  • Contribute to CRM data integrity by consistently managing and enriching data.

• Team Collaboration:

  • Focus on team contributions while also achieving personal success in lead generation efforts.
  • Participate in team meetings and contribute to the overall success of the marketing and sales teams.

Qualifications:

• College degree or equivalent work experience.
• 1+ years of relevant experience required; 3+ years preferred.
• Healthcare or SaaS-related sales experience preferred.

Knowledge, Skills, and Abilities:

• Excellent written and verbal communication skills.
• Strong interpersonal skills with the ability to build rapport with prospective customers at all levels, from frontline staff to C-suite executives.
• Driven and proactive, with a proven track record of achieving and exceeding goals.
• Ability to quickly learn new industry terminology and concepts.
• Strong technical skills, including experience with cloud-based tools like Salesforce and Microsoft Office.
• Self-starter who is relentlessly positive, eager to learn, coachable, and focused on achieving results.

Why Qualifacts?
At Qualifacts, you will work in an innovative environment where your ambition directly contributes to supporting our customers and those they serve. This is a hybrid position located in Tampa, FL, requiring in-office presence part of the week. Join us to help drive positive outcomes in the behavioral health sector while advancing your career in a dynamic and supportive workplace.