Responsible⠀for⠀Reporting⠀to the⠀administrator⠀of the⠀hospital,⠀the⠀Marketing⠀Manager⠀has⠀overall⠀responsibility⠀for the⠀design,⠀implementation,⠀communication,⠀cost⠀efficiency⠀and⠀administration⠀of the⠀corporate⠀marketing⠀philosophy⠀and⠀products⠀in support⠀of NMCRH,⠀business⠀strategy.⠀This⠀includes⠀expertise⠀in⠀delivery⠀of all⠀Product⠀Management⠀from⠀development,⠀implementation,⠀and life⠀cycle⠀around⠀risk⠀appropriate⠀profitability.⠀The other⠀disciplines⠀within⠀marketing⠀are⠀Promotion,⠀Advertising⠀and⠀Reporting.⠀Performs⠀ongoing⠀critical⠀assessment⠀of⠀competitive⠀and market⠀forces in⠀order to⠀develop⠀and⠀influence⠀multiple⠀stakeholders⠀in the⠀corporation⠀regarding⠀the⠀hospital⠀and⠀promotion⠀strategies.
- Drive risk⠀appropriate⠀revenue⠀and⠀profitability⠀objectives⠀through⠀strategic⠀planning,⠀research⠀and⠀ability to⠀initiate⠀new⠀revenue⠀opportunities⠀and⠀products⠀in⠀existing⠀markets⠀through⠀innovative⠀approaches,⠀ideas,⠀service⠀segmentation⠀and⠀customer⠀experience.
- Protect⠀the⠀exclusive⠀value of⠀the⠀current⠀customer⠀experience⠀and create⠀new ways⠀to add⠀value to⠀current⠀customers⠀and⠀attract⠀prospective⠀customers,⠀particularly⠀in⠀scalable⠀ways, such⠀as⠀leveraging⠀technology⠀and⠀connection⠀with⠀others in⠀the⠀community
- Leverage⠀agency⠀relationships⠀to⠀optimize⠀exposure⠀of the⠀company⠀and⠀products⠀in all⠀media⠀channels⠀through⠀innovative⠀marketing.
- Be⠀a⠀credible,⠀articulate⠀company⠀spokesperson⠀and ensure⠀effective⠀multi-modal⠀communication⠀to engage⠀our⠀external⠀communities⠀in regards⠀to our⠀products.
- Understand⠀distinct⠀needs of⠀internal⠀stakeholders⠀including⠀consumer,⠀commercial⠀and wealth⠀management.
- Ability⠀to⠀interface⠀with IT⠀and⠀Operations⠀to ensure⠀execution⠀of⠀ideas.
- Attend⠀to, manage⠀and⠀resolve⠀patient⠀complaints⠀to the⠀satisfaction⠀of all⠀parties⠀involved.
- Actively⠀participate⠀in JCI⠀accreditation⠀project.
- Ensure⠀compliance⠀with⠀government⠀regulatory⠀agencies⠀and⠀accrediting⠀bodies
- Develop⠀new⠀business⠀strategies⠀to enhance⠀market⠀share and⠀improve⠀overall⠀performance
- Work⠀through⠀the⠀management⠀team and⠀medical⠀leadership⠀of the⠀hospital,⠀serving as⠀a resource⠀to help⠀reduce⠀costs,⠀enhance⠀revenues,⠀achieve⠀effective⠀utilization⠀and⠀quality⠀goals and⠀objectives,⠀analyze⠀and⠀utilize⠀information⠀to develop⠀and⠀support⠀management⠀decisions
- Perform⠀other⠀related⠀duties⠀incidental⠀to the⠀work⠀described⠀herein, as⠀may be⠀assigned⠀or⠀delegated.
- Master⠀degree⠀from a⠀recognized⠀university⠀(Preferably⠀in⠀Marketing⠀Management)
- 3-5⠀years⠀marketing⠀experience⠀preferably⠀in a⠀hospital⠀set-up
- Excellent⠀command of⠀oral and⠀written⠀English.⠀Knowledge⠀in Arabic⠀is⠀desirable
- Achievement⠀of core⠀objective⠀in line⠀with the⠀expectations⠀of the⠀management⠀and⠀stakeholders
- Ability⠀to work⠀constructively⠀and⠀interact⠀professionally⠀with⠀others
- Ability⠀to⠀coordinate⠀multiple⠀task,⠀adjust to⠀changing⠀priorities⠀and work⠀within⠀deadlines
- Ability⠀to attend⠀to⠀meetings⠀outside of⠀normal⠀business⠀hours
- Excellent⠀command of⠀oral and⠀written⠀English.
- Flexible⠀and able⠀to work⠀under⠀pressure
- Excellent⠀knowledge⠀of⠀Microsoft⠀office⠀(Word,⠀Excel, and⠀Power⠀Point)
- Possess⠀a “can⠀do” and⠀flexible⠀approach
- Ability⠀to⠀demonstrate⠀highly⠀developed⠀communication⠀and⠀organizational⠀skills at⠀all⠀levels
- Ability⠀to provide⠀compassionate⠀care that⠀is⠀respectful⠀to⠀patient’s⠀preferences.
- Ability⠀to work⠀autonomously⠀with⠀minimal⠀supervision⠀and in a⠀team⠀within a⠀complex⠀clinical⠀setting
- Demonstrates⠀knowledge⠀and⠀practice⠀of⠀confidentiality⠀policy
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