Billing Analyst

Are you a high-achiever looking to advance your career in a dynamic setting? Are you eager to gain new business skills and contribute to meaningful work in a well-established organization? If so, consider applying for the Billing Analyst role at Mayer Brown LLP.

Mayer Brown LLP is a prominent global law firm with offices in 27 major business centers worldwide. We offer a supportive and collaborative environment where motivated individuals have the opportunity to grow and achieve their full potential. Our department provides comprehensive training to set you up for success in your role and career. We operate in a hybrid model and are seeking a high-performing team member to join our Financial Operations group in this essential role.

Position Overview: Billing Analyst

As part of the U.S. Financial Operations team responsible for generating over $1 billion in client invoices each year, the Billing Analyst supports a group of partners throughout the monthly billing cycle. This position ensures accurate and timely issuance of client invoices and works closely with partners and clients to provide exceptional service, resolve issues, share critical information, and promote process improvements.

Key Responsibilities:

• Manage the monthly billing process, including distributing prebills, handling revisions promptly, and finalizing accurate invoices. Maintain an understanding of client terms, discount arrangements, and preferences of attorneys and clients.
• Complete client invoice delivery, whether by mail, email with attachments, or electronic submission.
• Respond to requests from attorneys, clients, and administrative staff regarding billing reconciliations and client account information.
• Use firm-standard reporting tools to respond to inquiries from both internal and external clients.
• Maintain documentation of client-specific procedures, deadlines, and billing preferences for attorneys.
• Ensure adherence to firm and department procedures and client guidelines.
• Assist department and firm leadership with ad-hoc requests and projects, ensuring timely completion.

Skills and Competencies:

• Demonstrates professionalism and business acumen in interactions with clients and colleagues at all levels.
• Self-motivated and able to work effectively in a fast-paced environment with tight deadlines.
• Strong time management and prioritization skills; high attention to detail and accuracy.
• Exceptional customer service skills and the ability to work in a dynamic and challenging environment.
• Confident, mature, and possesses excellent verbal and written communication skills.
• Proficient in Microsoft Word, Excel, and Outlook.
• Self-directed and capable of working independently with minimal supervision.
• Creative problem-solving skills, with the ability to think outside the box.

Qualifications:

• Bachelor’s degree preferred; a combination of education and/or experience may be considered in place of a degree if directly related to the job functions.
• Minimum of two years of billing or similar experience required.
• Previous experience in a professional services or law firm environment preferred.