The Amazon⠀Global⠀Benefits⠀team is⠀seeking a⠀Benefits⠀Manager⠀for⠀Pharmacy⠀Plans to⠀provide⠀strategic⠀and⠀operational⠀program⠀management⠀support to⠀enhance⠀the⠀pharmacy⠀benefit⠀member⠀experience.⠀The ideal⠀candidate⠀will work⠀closely⠀with key⠀pharmacy⠀leadership⠀and⠀department⠀leads to⠀bridge the⠀vision for⠀pharmacy⠀benefits⠀to⠀implementation⠀at an⠀operational⠀level. The⠀candidate⠀must be⠀able to⠀dive deep⠀into⠀details⠀and work⠀collaboratively⠀with⠀internal⠀and⠀external⠀partners⠀to execute⠀and⠀monitor⠀operational⠀performance⠀of⠀pharmacy⠀programs⠀that⠀provide⠀members⠀with⠀reliable⠀and⠀simplified⠀access to⠀high-value⠀therapies⠀that⠀improve⠀health⠀outcomes.⠀You will⠀work in a⠀dynamic,⠀ambiguous⠀and⠀fast-paced⠀environment⠀with a⠀team⠀focused on⠀pharmacy⠀benefit⠀strategy,⠀design,⠀and⠀delivery,⠀reporting⠀to the⠀Senior⠀Manager of⠀Health⠀Plans.
Key job responsibilities
- Translate⠀voice of⠀customer⠀data into⠀strategic⠀program⠀management⠀recommendations⠀to enhance⠀pharmacy⠀benefit⠀member⠀experience
- Work⠀collaboratively⠀with⠀vendor⠀partners⠀(e.g.⠀pharmacy⠀benefit⠀managers,⠀health⠀plans,⠀pharmacies)⠀to⠀implement⠀pharmacy⠀benefit⠀design and⠀process⠀improvements
- Develop⠀product⠀specifications⠀for⠀internal⠀and⠀external⠀technical⠀teams to⠀build new⠀pharmacy⠀solutions⠀and⠀cross-vendor⠀integrations
- Manage⠀multiple⠀concurrent⠀projects⠀and⠀reconcile⠀interdependencies⠀among⠀them
- Develop⠀and⠀maintain⠀vendor⠀relationships
- Monitor,⠀document⠀and⠀analyze⠀member⠀escalations
- Provide⠀consultative⠀SME⠀support in⠀the areas⠀of⠀pharmacy⠀procurement,⠀finance,⠀communications,⠀contracting⠀and⠀compliance
- Prepare⠀proposals⠀and⠀summary⠀documents⠀for senior⠀leaders
About the team
The Health⠀and⠀Wellness⠀Benefits⠀Team⠀ensures⠀that our⠀employees⠀and their⠀families⠀have⠀access to⠀high⠀quality,⠀affordable,⠀and⠀frustration-free⠀care by⠀offering⠀world⠀class⠀healthcare⠀programs⠀and⠀services.⠀We are⠀striving⠀to be⠀Earth’s⠀Best⠀Employer,⠀and are⠀hiring for⠀several⠀new roles⠀to help us⠀build⠀innovative⠀solutions⠀to meet⠀the needs⠀of our⠀large and⠀diverse⠀employee⠀population.⠀This role⠀contributes⠀to these⠀efforts,⠀and⠀collaborates⠀with many⠀internal⠀and⠀external⠀leaders⠀and⠀teams.
We⠀are open⠀to hiring⠀candidates⠀to work⠀out of one⠀of the⠀following⠀locations:
- Master’s⠀degree or⠀higher in⠀healthcare,⠀business,⠀HR or⠀related⠀field
- Proven⠀track⠀record of⠀effectively⠀forming⠀collaborative⠀team⠀relationships⠀with⠀senior⠀administrators,⠀department⠀managers/directors,⠀clinicians⠀and⠀vendors in⠀complex⠀organizations⠀to⠀coordinate⠀the launch⠀of⠀innovative⠀and⠀successful⠀pharmacy⠀programs
- 2+⠀years of⠀experience⠀working in⠀pharmacy⠀care⠀delivery⠀such as⠀retail,⠀hospital,⠀or⠀clinic
- 5+⠀years of⠀experience⠀in⠀employee⠀pharmacy⠀benefit⠀plan⠀design,⠀along with⠀the⠀associated⠀complexities⠀of plan⠀administration,⠀associated⠀payroll⠀processes,⠀regulatory⠀requirements⠀and⠀benefits⠀program⠀taxability
- Prior⠀experience⠀with⠀patient⠀support⠀programs⠀including⠀but not⠀limited to⠀copay⠀assistance,⠀free⠀drug/bridge⠀education,⠀and⠀medication⠀adherence⠀initiatives
- High⠀aptitude⠀for⠀managing⠀specialty⠀pharmacy⠀and⠀medical⠀benefit⠀programs
- A⠀proven⠀track⠀record of⠀delivering⠀on large,⠀complex⠀projects
- Exceptional⠀critical⠀thinking/problem⠀solving⠀skills,⠀comfortable⠀analyzing⠀large⠀amounts of⠀medical⠀and⠀pharmacy⠀benefit⠀drug data⠀and⠀communicating⠀findings⠀with⠀senior⠀leaders
- Excellent⠀written⠀and verbal⠀communications⠀skills.⠀Ability to⠀interface⠀with all⠀levels of⠀the⠀organization⠀and⠀influence⠀business⠀leaders
- Ability⠀to thrive⠀in a work⠀environment⠀that⠀changes⠀rapidly
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