Bell Attendant cum Chauffeur

Jetex is an award-winning global leader in executive aviation, with a presence in over 30 locations worldwide. The company provides top-notch services in private terminals (FBOs), aircraft fueling, ground handling, and global trip planning, serving both business jet owners and operators for corporate, commercial, and personal air travel. Jetex is known for its flexible, best-in-class trip support solutions, and its success is driven by the engagement and talent of its teams.

Department Overview:

AZI Hospitality specializes in luxury hospitality services, offering a wide range of event management, catering, and customer service solutions. The department collaborates with clients to create bespoke, high-end experiences tailored to individual preferences.

Job Purpose:

The Bell Attendant cum Chauffeur provides exceptional customer service by greeting guests, assisting with luggage, and managing transportation needs. The role includes driving guests to and from the airport in a safe and efficient manner, maintaining the cleanliness of company vehicles, and ensuring the overall guest experience is seamless.

Key Responsibilities:

• Shift Duties: Participate in daily shift briefings with the Concierge team and ensure timely attendance for duty hand-over.
• Flight Schedule Management: Verify daily flight schedules and ensure necessary preparations are made for guest transportation.
• Transport Coordination: Manage transport requests related to the flight schedule, ensuring cars are available on time.
• Guest Reception: Welcome and greet guests upon arrival and departure at the FBO terminal.
• Baggage Handling: Assist with guest baggage according to standard operating procedures for arrivals and departures.
• Vehicle Maintenance: Conduct daily vehicle inspections at the start of each shift and report any issues to the Supervisor.
• Cleanliness & Safety: Ensure cleanliness of transportation vehicles and baggage trolleys, and maintain a high standard of health and safety for all.
• Escorting Guests: Escort visitors and introduce them to the relevant staff members.
• Administrative Tasks: Handle administrative duties such as managing couriers and shipments.
• Communication: Use appropriate communication channels to interact with other teams while following company etiquette.
• Customer Service: Deliver exceptional customer service with attention to detail, maintaining grooming standards and error control.
• Driving Regulations: Adhere to driving regulations, including observing speed limits and ensuring safe transport.
• Other Duties: Perform additional duties as assigned by the Line Manager.

Requirements:

• Education: High School Level Education.
• Experience: At least 2 years of experience in aviation ground support or the hospitality industry.
• Skills:
  • Fluent in English.
  • Excellent customer service skills.
  • Intermediate IT skills (MS Office, database management).
  • Experience in luggage transport procedures.
  • Ability to lift approximately 50 lbs.
  • Valid UAE driving license.

Jetex offers a unique career opportunity in a fast-paced and dynamic industry, ensuring professional growth and development within a supportive and innovative environment.