AV Support and Integration Technician

Posted Date 11 Dec 2023

Experience	3 Years	Salary	130000USD
Job Type	Full Time	Company	Tesla
Job Category	Technician	Qualification	BS IT
Gender	Both	Last Date	07 Feb
Vacancies	1	Remote	No
Location(s)	California , United States

Job Description

What to Expect

We are⠀looking⠀for a⠀highly⠀motivated⠀individual⠀to support⠀the⠀company’s⠀growing AV⠀and event⠀needs. The⠀AV Support⠀and⠀Integration⠀Technician⠀will⠀support⠀the team⠀to fulfill⠀the⠀company’s⠀vision of⠀the next⠀generation⠀workplace.⠀This⠀position⠀will be⠀based in⠀the Bay⠀Area.⠀Highly⠀organized⠀and⠀confident⠀in ability⠀to lead⠀and⠀execute AV⠀integration⠀projects⠀within set⠀deadlines,⠀organizing⠀and⠀coordinating⠀live⠀events as⠀well as⠀developing⠀disaster⠀recovery⠀plans.⠀On-going⠀cooperation⠀with other⠀departments⠀and a⠀range of⠀internal⠀and⠀external⠀stakeholders.⠀This⠀full-time⠀role⠀requires⠀the⠀flexibility⠀of being⠀able to⠀attend⠀events and⠀functions⠀out-of-hours⠀when⠀necessary.

What You’ll Do

Execute⠀and⠀support on⠀all major⠀AV⠀integration⠀projects
Provide⠀Event⠀support⠀and set-up⠀in⠀coordination⠀with⠀entire AV⠀Team
Participate⠀in⠀architecture⠀discussions⠀and⠀planning⠀with IT⠀and⠀Facilities⠀teams
Provide⠀customer⠀input⠀represented⠀in both⠀technical⠀and⠀business⠀terms with⠀descriptive⠀requirements⠀to ensure⠀the value⠀of the⠀project is⠀realized
Provide⠀troubleshooting⠀in crisis⠀situations⠀for⠀users
Develop⠀and⠀implement⠀hardware⠀and⠀software⠀integrations⠀to⠀streamline⠀support
Provide⠀backup⠀support⠀services⠀in the⠀absence of⠀other AV⠀Support⠀Technician
Create⠀end user⠀and⠀internal⠀AV team⠀documentation
Work⠀closely⠀with IT⠀and AV⠀Engineers⠀to ensure⠀new office⠀build⠀handoffs⠀are⠀thorough⠀and⠀complete
Keep⠀photo⠀database⠀and event⠀coverage⠀archives
Basic⠀network⠀understanding⠀including⠀TCP/IP,⠀UDP, IP⠀schemas

What You’ll Bring

Minimum of⠀3+⠀years’⠀experience⠀in IT or⠀Facilities⠀focused⠀projects⠀or⠀equivalent⠀required
Emphasis⠀on⠀Microsoft⠀Teams⠀experience⠀preferred
Strong⠀knowledge⠀of AV⠀system⠀support⠀including,⠀operation,⠀installation,⠀and⠀configuration⠀of⠀projectors,⠀amplifiers,⠀AV matrix⠀routers,⠀control⠀systems⠀and touch⠀panels
Experience⠀installing⠀and⠀configuring⠀computer⠀systems in⠀a⠀networked⠀computing⠀environment,⠀and in⠀applying⠀diagnostic⠀techniques⠀for⠀problem⠀troubleshooting.
Ability⠀to⠀independently⠀plan and⠀organize⠀work,⠀manage⠀priorities,⠀and⠀utilize⠀available⠀resources⠀to⠀complete⠀quality⠀work⠀within⠀time⠀constraints
Live⠀event⠀experience⠀preferred
Certification⠀or related⠀technical⠀certificates⠀a⠀plus
Systems⠀administration⠀or history⠀of highly⠀technical⠀engagements
Happy⠀to travel⠀and attend⠀events⠀globally⠀as needed⠀with a⠀clean,⠀valid⠀driving⠀license