- Bachelor's⠀Degree is⠀required
- Certified⠀Workshop⠀Manager⠀from any⠀reputable⠀automotive⠀brand like⠀Mercedes⠀Benz, BMW,⠀VW, Audi,⠀Porsche,⠀Chrysler,⠀GM
- Minimum⠀10 years⠀experience⠀in Service⠀Management,⠀with⠀Supervisory⠀responsibilities.
- Fluency⠀in English⠀and Arabic⠀language⠀is⠀essential
- Computer⠀literate⠀and⠀possesses⠀strong⠀interpersonal⠀skills
Duties
- Manage the⠀day-to-day⠀activities⠀in the⠀Workshop⠀Assist the⠀After⠀Sales⠀Manager in⠀preparing⠀the⠀Department’s⠀annual⠀budget.
- Identify⠀training⠀requirements⠀for⠀personnel⠀under his⠀supervision⠀and⠀forward⠀his⠀recommendations⠀to After⠀Sales⠀Manager.
- Confirm⠀that the⠀work of⠀staff⠀complies⠀with Green⠀Motors⠀After⠀Sales⠀Policies &⠀Procedures.
- Assist⠀the After⠀Sales⠀Manager in⠀preparing⠀reports⠀that⠀provide⠀management⠀with⠀information⠀about⠀service⠀activities⠀in the⠀workshop.
- Track⠀employees’⠀efficiency⠀and⠀productivity.
- Update⠀himself⠀and train⠀staff⠀under his⠀supervision⠀on the⠀latest⠀techniques⠀introduced⠀by the⠀principal⠀in⠀servicing⠀the⠀vehicles.
- Direct⠀activities⠀of workers⠀engaged in⠀testing⠀new⠀equipment⠀and⠀recommend⠀purchase⠀or⠀rejection⠀of⠀equipment
- Approve⠀the⠀attendance⠀sheet and⠀its⠀adjustments⠀before it⠀is sent to⠀Accounts &⠀Finance⠀Department.
- Ensure⠀that time⠀Controller⠀maintains⠀time⠀control⠀records/sheets⠀and⠀allocates⠀time to⠀each task⠀accurately.
- Ensure⠀that⠀customers⠀are⠀provided⠀with the⠀best⠀service in⠀an⠀effective⠀and⠀efficient⠀manner.
- Coordinate⠀with⠀Procurement⠀& Stores⠀Department⠀to provide⠀the⠀Workshop⠀with⠀required⠀parts and⠀equipment.
- Determine⠀the need⠀for new⠀staff and⠀coordinate⠀with⠀Administration⠀& HR⠀Department⠀to recruit⠀new⠀staff.
- Coordinate⠀with the⠀Procurement⠀& Stores⠀Department⠀to order⠀tools for⠀new⠀cars.
- Handle⠀field⠀complaints⠀and⠀accidents⠀Evaluate⠀the⠀performance⠀of⠀personnel⠀under his⠀supervision⠀and⠀prepare⠀reports to⠀After⠀Sales⠀Manager.
- Direct⠀and⠀supervise⠀the⠀personnel⠀under his⠀supervision⠀in⠀performing⠀their⠀tasks and⠀solving⠀problems⠀they⠀encounter⠀while⠀performing⠀their⠀jobs.
- Perform⠀other⠀duties as⠀requested⠀by the⠀After⠀Sales⠀Manager.
Job Type: Full-time
Salary: AED10,000.00 - AED13,000.00 per month
Ability to commute/relocate:
- Mussafah: Reliably commute or planning to relocate before starting work (Required)