Assistant Manager

The⠀Document⠀Controller⠀plays a⠀crucial⠀role in⠀ensuring⠀the⠀accuracy,⠀accessibility,⠀traceability,⠀and⠀compliance⠀of all⠀documents⠀within the⠀organization⠀relevant⠀to the⠀department.⠀This role⠀involves⠀managing⠀the⠀document⠀lifecycle,⠀maintaining⠀version⠀control,⠀and⠀implementing⠀best⠀practices⠀for⠀document⠀management⠀to support⠀regulatory⠀compliance⠀and the⠀overall⠀quality of⠀patient⠀care.

• Organize,⠀categorize,⠀and⠀maintain a⠀centralized⠀repository⠀of NMC⠀Healthcare⠀Group⠀documents,⠀including⠀policies,⠀procedures,⠀guidelines,⠀protocols,⠀minutes of⠀meetings,⠀agenda,⠀committee⠀TORs and⠀other⠀quality-related⠀documents.
• Ensure⠀documents⠀are⠀accurately⠀named,⠀categorized,⠀and tagged⠀for easy⠀retrieval⠀and⠀searchability.
• Implement⠀and⠀enforce⠀document⠀retention⠀and⠀archiving⠀policies.
• Manage⠀document⠀versions⠀and ensure⠀that the⠀most⠀up-to-date⠀versions⠀are⠀accessible⠀to⠀relevant⠀stakeholders.
• Implement⠀a version⠀control⠀system to⠀track⠀changes,⠀revisions,⠀and⠀updates to⠀documents.
• Collaborate⠀with⠀document⠀owners and⠀authors to⠀ensure⠀timely⠀updates⠀and⠀reviews.
• Facilitate⠀the⠀document⠀review and⠀approval⠀process,⠀ensuring⠀that⠀documents⠀are⠀reviewed⠀by⠀appropriate⠀subject⠀matter⠀experts⠀and⠀stakeholders.
• Track⠀and⠀document⠀review⠀feedback⠀and ensure⠀timely⠀incorporation⠀of⠀changes.
• Seek⠀assistance⠀from⠀relevant⠀members of⠀the⠀clinical⠀quality⠀team to⠀monitor⠀healthcare⠀regulations,⠀standards,⠀and⠀guidelines⠀to ensure⠀that⠀documents⠀remain in⠀compliance⠀with⠀industry⠀requirements.
• Collaborate⠀with⠀regulatory⠀affairs/⠀clinical⠀risk⠀members to⠀ensure⠀documents⠀meet⠀regulatory⠀standards.
• Assist⠀and train⠀staff in⠀locating⠀and⠀understanding⠀relevant⠀documents⠀to support⠀their⠀responsibilities.
• Conduct⠀periodic⠀audits of⠀document⠀repositories⠀to ensure⠀accuracy,⠀completeness,⠀and⠀compliance.
• Implement⠀security⠀measures⠀to protect⠀sensitive⠀and⠀confidential⠀healthcare⠀information⠀within⠀documents.
• In⠀addition,⠀perform⠀tasks as⠀assigned⠀by the⠀direct⠀line⠀supervisor⠀and⠀department⠀managers
• Bachelor's⠀degree in⠀healthcare⠀administration,⠀life⠀sciences,⠀or related⠀field.
• Strong⠀understanding⠀of⠀healthcare⠀terminology,⠀document⠀control⠀standards,⠀and⠀quality⠀standards.
• Prior⠀experience⠀in⠀document⠀management,⠀preferably⠀in a⠀healthcare⠀or⠀regulated⠀industry.
• Familiarity⠀with⠀document⠀control⠀software⠀and⠀versioning⠀systems.
• Excellent⠀organizational⠀skills and⠀attention⠀to⠀detail.
• Strong⠀communication⠀and⠀interpersonal⠀skills for⠀collaboration⠀with⠀various⠀stakeholders.
• Ability⠀to work⠀independently⠀and manage⠀multiple⠀tasks⠀concurrently.
• Knowledge⠀of⠀information⠀security⠀and data⠀privacy⠀best⠀practices.

Preferred Skills:

• Proven work experience as a Document Controller or similar role
• Familiarity with project management
• Hands-on experience with MS Office and MS Excel
• Knowledge of Electronic Document Management Systems (EDMS)
• Proficient typing and editing skills
• Data organization skills and attention to detail
• Collaboration and communication skills