Assistant HR Operations

The Assistant, HR Operations role involves providing administrative support within the HR Operations team, responding to HR Systems-related questions, identifying recurring issues, and maintaining process documentation. This position requires effective communication and collaboration with different teams and individuals at all levels of the organization. The ideal candidate should be eager to take on various projects and have a continuous desire to enhance their skills.

Key Responsibilities

• Monitor the HRIS Help Desk email, addressing questions and concerns promptly.
• Assist with processing corrections in the HRIS system (SuccessFactors).
• Communicate effectively about how different HR systems interact and build relationships with system owners.
• Identify recurring issues or concerns within HR systems and assist the team in resolving them.
• Track patterns in inquiries and develop communications to educate HR system users.
• Handle sensitive employee data with care, maintaining confidentiality.
• Ensure compliance with rules and regulations, including Data Privacy and Protection Guidelines.
• Support the rollout and implementation of HR programs and systems.
• Contribute to ad-hoc projects and perform other duties as assigned.

Qualifications

• Bachelor’s degree with at least 1 year of relevant work experience, or a combination of education and experience that demonstrates the ability to perform the duties of the position.
• Exceptional customer service skills.
• Excellent written and verbal communication abilities.
• Experience with HR systems, particularly HRIS/SuccessFactors, is a plus.
• Proficiency in Microsoft Office Suite.
• Strong organizational and prioritization skills, capable of managing multiple tasks and projects simultaneously.
• Ability to maintain strict confidentiality and professionalism.
• Positive attitude with a strong desire for professional growth.
• Team-oriented with an outgoing and personable demeanor, able to work both independently and collaboratively.

Additional Information
Publicis Groupe is dedicated to fostering diversity, equity, and inclusion across all identities and backgrounds. The company's motto, "Viva La Différence," reflects the value placed on diversity as a strength. Publicis Groupe offers a range of inclusive benefits to support the varied needs of its employees, including medical coverage, dental and vision plans, disability, 401K, parental and family leave, family-forming assistance, tuition reimbursement, and flexible time off.

Application Deadline
The application deadline for this position is 11/25/2024.