Application Technical Support

Report⠀directly⠀to the IT⠀Manager,⠀Application⠀Technical⠀Support,⠀is⠀responsible⠀to⠀customize⠀and⠀support⠀companies⠀business⠀applications⠀and web⠀applications⠀for all Al⠀Forsan⠀entities.

Duties & Responsibilities

·⠀Providing⠀L2 support⠀services⠀software⠀for an⠀organization’s⠀employees

·⠀Technical⠀Support⠀for⠀ERP-Dynamics⠀365 FO,⠀CRM, POS⠀systems

·⠀Expertise⠀in report⠀development⠀in ERP⠀D365⠀system, BI⠀report⠀development,⠀Power⠀Platform,⠀data⠀export and⠀import

·⠀Proficient⠀in Mobile⠀app and⠀web⠀applications

·⠀Technical⠀experience⠀in .NET,⠀ADO.Net,⠀X++, D365⠀workflow,⠀Visual⠀Studio,⠀SQL⠀Server,⠀Java⠀Script

·⠀Knowledge⠀in⠀managing⠀Azure /⠀AWS⠀server

·⠀Required⠀to⠀co-ordinate⠀with⠀vendor,⠀support,⠀implement⠀and train⠀internal⠀users

·⠀Providing⠀first-level⠀support to⠀the users⠀and⠀managing⠀ERP⠀applications⠀up and⠀running

·⠀Maintaining⠀existing⠀software,⠀hardware⠀and⠀upgrading

Minimum Qualifications & Experience:

• Bachelor’s⠀degree in⠀Engineering⠀(Information⠀Technology,⠀Electronics⠀&⠀Communication⠀Engineering,⠀Bachelor⠀of⠀Technology),⠀BSC or⠀equal⠀degree
• Minimum⠀5 years’⠀of⠀experience⠀as⠀Application⠀Developer⠀and⠀Technical⠀Support in⠀UAE or⠀outside⠀UAE
• Proficient⠀in⠀Microsoft⠀Windows⠀software,⠀including⠀server,⠀office,⠀exchange,⠀and⠀database⠀maintenance⠀and system⠀security

Job Type: Full-time

Salary: AED8,000.00 - AED10,000.00 per month

Education:

• Bachelor's (Required)

Experience:

• Application Developer and Technical Support: 5 years (Required)
• Hospitality: 5 years (Required)

License/Certification:

• Bachelor of Engineering – IT/ECE/B.TECH (Required)