Application Support Manager

Posted Date 02 Nov 2023

Experience	3 Years	Salary	2700AED
Job Type	Full Time	Company	Farah Experiences
Job Category	Information Technology	Qualification	BS Computer Science
Gender	Male	Last Date	14 Nov
Vacancies	2	Remote	No
Location(s)	Abu Dhabi , United Arab Emirates

Job Description

Supporting⠀the user⠀community⠀which also⠀includes⠀scheduled⠀training⠀on⠀applications⠀to the⠀user⠀community
Responsible⠀for⠀configuring⠀/⠀customizing⠀Maximo⠀application⠀as⠀required
Responsible⠀for⠀configuring⠀Kronos⠀application⠀as per HR⠀Policies
Responsible⠀for⠀application⠀testing⠀and⠀driving⠀UAT⠀sessions⠀for Maximo⠀and⠀Kronos
Reviews⠀current⠀status of⠀system⠀applications⠀and⠀prepares⠀recommendations⠀for⠀systems⠀improvements
Performs⠀system⠀administration⠀activities,⠀which⠀includes⠀coordinating⠀and⠀managing⠀the⠀installation/patches,⠀and⠀configuration⠀of Kronos⠀devices,⠀software⠀and⠀related⠀application⠀software⠀upgrades
To⠀provide⠀Application⠀services⠀in the⠀form of:⠀Assisting⠀End user⠀community⠀at 1st⠀level
Ability⠀to⠀manipulate,⠀extract⠀and⠀validate⠀data to⠀create all⠀necessary⠀reports as⠀required.⠀Utilizing⠀of⠀reporting⠀tool:⠀IBM-BIRT⠀Designing⠀&⠀maintaining⠀workflows⠀in line⠀with the⠀delegation⠀of⠀authority
Designing⠀&⠀maintaining⠀Start⠀Centers,⠀KPIâ€™s,⠀Dash⠀Boards and⠀Work⠀flows
Managing⠀user⠀accounts⠀related to⠀Maximo⠀Kronos⠀application⠀(and the⠀associated⠀security⠀roles)
Managing⠀Web Sphere⠀(for⠀Maximo)⠀and JBoss⠀(for⠀Kronos)⠀Application⠀Servers
Ensuring⠀that⠀provided⠀data is⠀uploaded⠀to the⠀repository⠀accurately
Conducting⠀day-to-day⠀administration⠀in Maximo⠀and Kronos⠀applications
Participating⠀and⠀assisting⠀requirements⠀gathering⠀related to⠀Maximo and⠀Kronos⠀applications
Supporting⠀a variety⠀of⠀interfaces⠀Maximo-Oracle,⠀Maximo-MSAD,⠀Maximo⠀Integration⠀Framework⠀(MIF),⠀Kronos-Oracle⠀Troubleshoot⠀and⠀fix
Responsible⠀for⠀escalation⠀to the⠀technical⠀team for⠀infrastructure⠀or⠀database⠀support/issues
Responsible⠀for⠀escalation⠀to the⠀application⠀manager