Administrative Clerk Office of Financial Aid

Work Schedule:
Monday – Friday, 8:30 AM – 5:00 PM

Knowledge, Skills, and Abilities Required

• Strong organizational and communication skills
• Ability to manage and prioritize tasks effectively
• Capacity to handle sensitive and confidential information
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint)
• Ability to work independently with limited supervision
• Strong customer service skills, able to handle interactions with students and parents

Required Qualifications

• Minimum of two years of college (60 credit hours)
• 1-2 years of professional office experience, preferably in an administrative or clerical capacity
• Ability to oversee clerical processes and ensure the accuracy of others' work
• Experience in managing processes or programs within an office
• Must have the ability to problem-solve, make decisions, and communicate plans effectively
• Proven ability to maintain office equipment and supplies

Preferred Qualifications

• Ability to prioritize and manage multiple tasks effectively
• Experience managing difficult or confrontational situations, especially with students and parents
• Familiarity with basic office equipment (e.g., desktop computer, copier, fax, phone)

Physical Requirements

• The position is largely sedentary, but requires moving around the office
• Occasional bending, stooping, lifting, or pushing up to 10 pounds
• Regular use of a desktop computer, requiring frequent hand/wrist movement

Working Environment

• Climate-controlled office setting
• Opportunity for hybrid work during specific times of the year

Equal Opportunity Employer
Roosevelt University is committed to providing equal employment opportunities and values diversity in its workforce.