Guest Service Team Member

As a⠀Herschend⠀Family⠀Entertainment⠀property,⠀Adventure⠀Aquarium⠀is in the⠀business⠀of⠀creating⠀memories⠀worth⠀repeating⠀by greatly⠀exceeding⠀guest⠀expectations,⠀serving⠀others,⠀creating⠀emotional⠀connections,⠀and⠀seeking⠀constant⠀improvement.⠀Stewardship,⠀guest⠀satisfaction,⠀and team⠀member⠀satisfaction⠀are our⠀core areas⠀of focus.⠀We aim to⠀be a great⠀place to⠀work for⠀great⠀people by⠀leading⠀with⠀patience,⠀kindness,⠀humility,⠀respect,⠀unselfishness,⠀forgiveness,⠀truthfulness,⠀and trust.⠀Together,⠀we will⠀create⠀emotional⠀connections⠀that will⠀last a⠀lifetime!

What you'll do:

• Operate⠀register⠀to sell⠀general⠀admission⠀tickets⠀via cash⠀and credit⠀transactions
• Actively⠀upsell⠀general⠀admission⠀tickets to⠀annual⠀passes and⠀other⠀partner⠀tickets
• Greet⠀Guests as⠀they⠀arrive at⠀ticketing⠀and guest⠀entrance
• Ticket⠀booth⠀scanning
• Operate⠀all ride⠀attractions⠀(VR and⠀Shark⠀Bridge)⠀while⠀abiding by⠀safety⠀procedures⠀and⠀policies
• Maintain⠀cleanliness⠀in the⠀work area

What you'll get:

• Hourly⠀rate of⠀$14.75
• Up⠀to 100%⠀paid⠀tuition⠀through⠀GROW U⠀program
• NJ⠀Sick⠀Time
• Free⠀admission⠀& 24⠀General⠀Admission⠀tickets⠀annually,⠀to be used⠀by family⠀and⠀friends
• Complimentary⠀tickets to⠀local⠀attractions⠀when⠀available
• 30%⠀Discount⠀at our⠀Retail and⠀Photo⠀areas, as⠀well as⠀in-house⠀food⠀vendor

What you'll bring:

• High⠀School⠀Diploma,⠀preferred⠀but not⠀required
• 6⠀months –⠀1-year⠀customer⠀service⠀experience⠀preferred⠀but not⠀required
• Friendly,⠀outgoing,⠀and⠀proactive⠀individual
• Cash⠀handling⠀experience
• Ability⠀to work⠀weekends⠀and⠀holidays⠀with⠀occasional⠀evenings
• Successful⠀completion⠀of⠀pre-employment⠀drug⠀screening⠀and⠀background⠀check
• Allergies⠀related to⠀animals or⠀plants,⠀which⠀might⠀interfere⠀with the⠀ability to⠀work, must⠀be⠀controlled⠀by⠀medications⠀or⠀protective⠀equipment.
• Ability⠀to remain⠀on feet⠀for long⠀periods of⠀time,⠀climb⠀stairs,⠀bend and⠀stoop,⠀walk long⠀distances
• Ability⠀to work in⠀all⠀weather⠀conditions
• Ability⠀to lift up⠀to 30⠀pounds